Sarah Teeters Email & Phone Number

Grayslake, Il, Us

Greater Chicago Area

Identify opportunities for centralization/automation and implement solutions• Evaluating new initiatives to determine if/what enhancements need to be made to the High Volume Hiring process and how the Quality Team can help identify defects in the process.• Work cross-functionally and across geographies with stakeholders at all levels to support large-scale programs and initiatives.• Perform customer/partner needs and task analysis, scope projects, and evaluate existing processes to propose solutions.• Communicate through weekly emails with stakeholders, nationally and internationally, regarding defect trends by Category and Country.• Evaluate systems, tasks, and procedures for stakeholders to determine the best ones to audit and find and correct defects.• Use Hubble and SQL to pull information from a variety of databases for use in audits.• Edit and create audits using Power Query in Excel.• Partner with Work Force Staffing (WFS) Implementation Team.• Partner with WFS Central Operations Team.• Partner with WFS Field Quality Team and ACCS Quality Team to align on quality standards for candidate experience in the field and when candidates contact the call center.• Manage centralization implementation.• Identifies process and system improvement opportunities by monitoring existing metrics, analyzing data and partnering with internal teams to positively impact results in areas such as candidate throughput and driver quality.• Edit and enhance Standard Operating Procedures (SOPs) for all Lines of Business within WFS.• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, as well as balance business needs versus constraints• Actively participate in selected projects, including User Acceptance Testing (UAT) projects, throughout their life-cycle.

Greater Chicago Area

• Identify opportunities for centralization/automation and implement solutions• Evaluating new initiatives to determine if/what enhancements need to be made to the High Volume Hiring process.• Work cross-functionally and across geographies with stakeholders at all levels to support large-scale programs and initiatives• Perform customer/partner needs and task analysis, scope projects, and evaluate existing processes to propose solutions• Partner with WFS technical team• Manage centralization implementation• Identifies process and system improvement opportunities by monitoring existing metrics, analyzing data and partnering with internal teams to positively impact results in areas such as candidate throughput and driver quality.• Create training plans• Develop robust SOPs• Create mechanisms to ensure quality metrics• Creating and automating reporting processes to support our day to day operations and projects• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, as well as balance business needs versus constraints• Actively participate in selected projects throughout their life-cycle

Waukegan, Illinois

- Executes hiring events based on labor projections to meet the labor order demands and fill on-time- Meets critical deadlines for initiating background screening and completing drug test process to achieve labor orders- Ensures 100% compliance for work authorization documentation for associates- Consults with applicants on the best match for their desired position and available opportunities in Node- Guides applicants through the hiring process in accordance with Amazon’s policies and procedures- Effectively executes NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Administrator- Assists with New Hire Orientation NHO (proctored)or (virtual) from sending out broadcast communication to running audits to preparing Day 1 check-in to proctoring PvNHO- Initiates Candidate onboarding and matching them to the proper requisition- Resolves ACCS tickets by calling candidates identifying issues, offering to reschedule them, or assisting candidates who are having virtual new hire orientation technology issues, or offering assistance with any other concerns- Partners with Engagement Manager to support community groups such as workforce development agencies or local community colleges to leverage grassroots sourcing channels to develop talent communities to fill positions.- Ensures all documents are scanned into the digital file management system- Trains L3 Engagement Coordinators on best practices and ensure standard work is followed.- Maintains confidentially on candidate sensitive topics.- Supports internal and external interviews as needed post being trained in Amazon’s MGHD- Tracks and maintains statistics on effectiveness of Recruitment though weekly reports on recruiting data for presentation to HR leadership and business partners

Deerfield, Illinois

• Managed a store of 15 plus partners, including baristas, shift supervisors, and assistant store managers.• Reduced store turnover from 115 percent to 40 percent by leveraging partner relationships, recruiting, and using referral bonuses to hire the right partners for the right day parts.• Used Retail Hourly Hiring and Taleo to recruit, pre-screen, hire, and onboard over 200 potential partners to date.• Used social media and job sites including LinkedIn, Glassdoor, Indeed, and traditional door-to-door recruiting to source Starbucks Partners. • Led interviews through Opportunity Youth Hiring Fair to provide job opportunities for at risk youths in Chicago.• Developed, promoted and trained more than 10 baristas to shift supervisors and three shift supervisors to assistant store managers.• Managed HR Systems to create weekly schedules, process payroll, administer performance reviews and coordinate ongoing training.• As Co-District Development Leader, created monthly Development Day to keep partners engaged and growing through the use of Starbucks Development Plans and on-going performance conversations.• Coordinated HR processes of Health Care Open Enrollment, 401K creation, Stock Grant Distribution and performance reviews for all store partners at least once a year.• Analyzed P&L quarterly to progress store financials.• Created and implemented food management plans to reduce store waste and improve store sales.• Engaged with customers to provide world class customer service and benefit the community surrounding the store.

• Managed Domestics, Seasonal, Home Improvement, and Automotive departments.• Starbucks Certified; can make all Starbucks drinks and perform all Starbucks Barista duties, including store opening and closing duties, ordering, and guest services.• Set and built new planograms, sales plans, and transitions.• Implemented daily zoning and filling expectations for all Team Members.• Trained new sales floor team members and Team Leads on all Target Best Practices and personal expectations.• Interviewed potential Team Members and Team Leads.• Developed three team members to Team Lead positions.• Created routines for up selling Electronics and REDCards as a daily expectation.• Helped assist in payroll fluctuations with staffing.• Created daily/weekly schedules including daily break schedules for 20+ Team Members.• Backroom trained and certified.

• Assisted guests in finding items and helped every guest achieve a great Target experience.• Stocked items in grocery, bakery, produce, dairy and frozen, and health and beauty.• Baked cookies, pies, and bread in bakery. Assisted guests in finding proper baked goods and sliced bread.• Acted as cashier and performed guest services; exchanging items, void transactions, refunds, etc..

Bloomington/Normal, Illinois Area

• Organized and created a database for books, maps, teacher references, and geography resources for the Illinois Geographic Alliance. .• Researched data using several avenues including: Illinois Land Sale Database, United States Census Records, Ancestry.Com, The Chicago Tribune, JSTOR, Lexis Nexis, Social Sciences Abstracts, and 1820 Plat Maps.• Research was applied to a paper which was presented at several national and international Historical Geography conferences by Dean Darrell Kruger.• Organized data and created tables using Excel and created multiple population maps based upon research using GIS (Geographic Information Systems).

North Chicago, Illinois

• Co-created and implemented summer school program for seventy school-age children, ages 5-12; including set up of classroom, ordering supplies, and scheduling for teachers.• Implemented daily classroom activities and schedule for school-agers through a daily lesson plan as well as implemented proper safety and hygiene procedures. Created enrichment opportunities for school-agers through different avenues like music, art, dance, and outside activities.

Master Of Arts (M.A.), American History (United States)

Activities and Societies: Social Sciences/History Club, NCC/ICC for Associate of Residence Halls, South/Central Unity PresidentSocial.

Bachelor Of Arts (B.A.), Social Sciences Education