Sarah Nemits Email & Phone Number

Marbella, Al, Es

Marbella, Andalusia, Spain

• Supporting both new trials and our existing clients• Providing orientation sessions for new clients• Develop a thorough understanding of our products and service offerings• Multi-task, problem-solve, and prioritize in a fast-paced working environment• Provide technical assistance to customers using tools such as Jupyter Notebooks, Python scripts, SQL, and Athena• Resolve technical issues in a timely manner using available resources within the company• Main point of contact for your portfolio of clients• Make sure users experience a smooth transition from the trial and post-sales phase into subscription access• Provide guidance, support, and regular communication to ensure clients are getting value from the products they subscribe to• Conduct periodic check-ins to measure engagement and keep clients aware of new products or research from our Team• Manage contract renewals and negotiations• Identify opportunities to expand with existing clients by upselling additional products or services

Amsterdam, North Holland, Netherlands

• Directly engaging customers with the utmost hospitality, professionalism, and timeliness. • Working with group leadership and the fulfillment centers to resolve shipment issues.• Action and manage return cases using current process and helping inform continuous improvements. • Provide continuing hands-on support for launches of products, systems, markets, and on-going growth reports.• Lead case management of returns, refunds, reshipments, exchanges, escalations, payments, claims, and fraud.

Amsterdam Area, Netherlands

• Conducting business dealings in a way that creates a superior prospect experience that represents the Tesla brand values• Working on the continuous improvement of processes and procedures related with the purchase of a Tesla• Maximizing and leverage phone time, including pre-call planning, and adhere to activity metrics• Coordinating with multiple Tesla stores and locations to manage schedules and resources• Keeping up with industry trends and best practices, including utilization of new technology and web resources• Working with the technical departments to understand current vehicle and production talking points• Utilizing, updating and maintaining the integrity of information in Tesla's CRM system• Website improvements• Responsible for individual pipelines and achieve company aims for vehicle order levels• Respond to phone and web based ownership and inquiries in a timely and accurate manner

Amsterdam Area, Netherlands

• Represent the Tesla brand with a commitment to deliver an innovative and exciting ownership experience• Help the customer prepare for the delivery of their vehicle by guiding them through; payment, financing, trade-ins, insurance, incentives, and other local requirements• Communicate financing and trade-in options and suggest suitable alternatives when necessary• Manage internal communications across multiple business units to ensure transactional efficiency.• Development, contribution, and maintenance of a delivery pipeline, achieving both personal and team monthly metric targets.

Amsterdam Area, Netherlands

• Receiving and dealing with specific requests from the sales organization and ensuring a response is conveyed• Processing new sales leads, updating and maintaining CRM/Sales Force• SAP • Creating Quotes and Orders • Maintaining the creation, maintenance and the renewal of price agreements • Checking on stock levels and managing customer inventory reserves

P.C. Hooftstraat Amsterdam

• Visual Merchandiser for the Boutique • Assist Manager with daily activities • Assembled the stock room and organized new shipments • Met and exceeded KPI’s • Responsible for sales and making sure the client is fully satisfied

Orange County, California Area

• Coordinated and scheduled various in-store demos• Create a KIND experience for customers to increase brand awareness and loyalty • Engaged with customers through experiential marketing by driving the "KIND" branded Jeep to activations and events• Research potential partnerships that align with the KIND brand• Interact with potential customers through sampling at multiple events, health fairs, and business• Follow strict deadlines to develop and submit weekly marketing reports

Long Beach

• Partnered with student organizations to host sample demos at numerous health-orientated events• Seeked key student and faculty influencers to increase brand awareness • Organized weekly reports to upper-level management about key learning’s, campus activations, and overall marketing management

Orange County, California Area

• Handled cash register sales, including returns and online orders• Handled stressful situations under time constraints and composure • Provided exceptional custode service by addressing any questions and taking action in a timely manner

Santa Barbara, California Area

Bachelor Of Arts (B.A.), Communication Studies

Activities and Societies: KIND Brand Ambassador

Associate'S Degree, Communication And Media Studies

Activities and Societies: Honors Society