Develop and manage all non-rental programming for Simsbury Meadows Performing Arts Center to include program development, booking, calendaring, as well as all event and production management related duties for Simsbury Meadows presents series of programming. Responsible for every aspect for all organization presented events, proformas, artist contract negotiations, event marketing, calendar management, volunteer services, event budgets, production management, operations, hospitality, food and beverage, sponsorship deliverables, VIP experiences, customer services, social media. Create and execute new events and festivals to fulfill a season calendar. Canva, Volgistics,

Ensures employees provide professional, polished and anticipatory service for internal and external guests.Deals directly with guests to settle disputes or inconvenience issues they may have encountered.Facilitates employee compliance, safety and required training within scope of authority.Supports the Manager in maintaining all shows (i.e., building, blocking, flexing) shows or events inventory.Provides knowledgeable answers to guest questions; furnishes detailed information regarding the property amenities and local area.Maintains internal and external show information and outside property sales in the ticketing system; updates information on all tours, shows and other event sales.Develops new and analyzes existing procedures and special promotions that will improve guest patronage.Generates daily reports on all events for senior leadership, management and promoters.Supervises assigned operational functions while being consistent with the Property Strategic Plan and Vision.Effectively develops and mentors hourly employees to ensure departmental standards and goals are understood/met.Assists Accounts Receivables with disputes, including researching all avenues possible to prevent revenue loss.Assists with the highest level of customer service to both VIP and Executive guests.Participates in the ongoing training of all employees.Supervises Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment.Monitors and minimizes overtime according to labor and departmental standards.Ensures staff motivation through recognition and engagement.Schedules and staffs for appropriate business levels.Monitors training of new employees to help them achieve higher goals.

Event management, implementation of all administrative functions related to show contracts, internal documents, technical riders, deal memos and lease agreements, CSI committee nominee. Responsible for managing non-profit and commercial events.Select Events:Selected Projects and Events: Event CoordinatorHartford Symphony OrchestraThe CT Forum Warren Miller Ski FilmsCT Supreme CourtHebrew Healthcare presents (Mario Cuomo, Dan Rather)Hartt Symphony OrchestraCT BalletHartford Hospital presents (Mandy Patinkin, Rita Moreno, James Naughton)CT OperaRockapellaMetro Hartford AllianceCT Classical Guitar SocietyCT Community Care presents Gene PitneyUnique Lives presents (Sigourney Weaver, Dr. Ruth Westheimer, Jane Fonda, Barbara Walters)CT State Teacher of the Year Awards

Dramataeurs Club Moderator, Black History Club Moderator, Director of 7 annual performances including musicals, dance, plays and one acts, Speech and History of Theater Arts teacher, English Department