Hello I'm Sarah, but I go by Sally. While my legal documents, such as my passport and birth certificate list me as Sarah, I have always been known as Sally in both personal and professional circles. I find it important to clarify this to avoid any confusion during official processes and interactions.If your company could benefit from a mission-driven leader with a distinguished career as IT Systems Engineer, please take a review of my profile.What makes me stand out from the competition is my radical success in handling complex technical issues with expertise in Microsoft technologies, Cisco systems, and virtual desktop infrastructures.Priority management has always been my primary focus and I am instrumental in assessing intricate technological requests, pinpointing the root causes of issues whether user errors or system faults and implementing effective corrective actions.I am adept at resolving a wide range of technical problems across multiple systems and applications and proactively identifying network system issues through advanced troubleshooting techniques.My skills extend to the deployment, administration, and troubleshooting of Windows server environments, Citrix applications, and complex network configurations. I bring a methodical approach to diagnosing and solving technical challenges, aimed at minimizing downtime and boosting operational efficiency. With a proven track record of leading teams in high-pressure situations and delivering projects that improve system functionality and user productivity, I am committed to harnessing technology to surpass business objectives.While others take pride in meeting all standards set before them, my passion is delivering service that goes beyond organizational expectations, while creating a win-win scenario for everyone involved!Connect with me today to find out how I’ll make your mission my mission by bringing all of your business objectives into focus!