● Directed all aspects of the Residential Services Department, providing a range of services to enhance independent function and /or daily living skills of 15 clients.● Broadened departmental impact of clients’ daily lives by securing a $15,000 grant to provide recreational activities to clients throughout the year. ● Restructured review of monthly billing, resulting in an average of 20% increase in total billing.● Led a team of 65 Direct Care Staff and facilitated on-going development and training to ensure dedicated and knowledgeable professionals to drive our clients towards lasting success, while reducing employee turnover by over 50%.● Spearheaded a collaboration with Northern Arizona University Department of Psychology to begin an internship program which led to Increased resources for direct care staff working with challenging behaviors as well as an on-going working relationship between Quality Connections and NAU.

● Ensured compliance of applicable policies and regulations as required by the Division of Developmental Disabilities of the State of Arizona in six residential group homes, securing 95% or higher compliance rate on state monitoring.● Developed and maintained electronic documents for medication inventories to accurately monitor that medications were ordered for all clients.● Implemented and executed quality assurance processes and standards to be followed in group homes and administration site, as well as, developed, communicated, and organized corrective action plans to improve quality of care.● Collaborated with multiple state agencies, including Division of Developmental Disabilities, Coconino County Public Fiduciary Office, and Adult Protective Services, to assure any quality-of-care issues were rapidly resolved.

Experienced in both federal and state trial, my practice is concentrated on commercial litigation, primarily professional liability litigation. Highlight of Responsibilities:• Lead associate on complex commercial litigation matters, including professional liability matters, fidelity bond coverage issues, and banking and financial regulatory matters. • Independently represented various local businesses in business matters, including creditor’s rights litigation and employment litigation, as well as drafting, reviewing, and negotiating contracts between physicians and hospitals• Responsible for recruiting new attorneys