• Acting as the functional lead on new client implementations and change processes• Capturing client requirements and compiling detailed requirement documents outlining the scope and USE cases;• Conducting gap analysis of systems and processes• Working alongside IT Designers to ensure functional change is reflected accurately in the detailed specifications• Working alongside internal and/or client test teams during system, regression and acceptance testing, proving configured instances of the software and change items• Working alongside internal Support teams to analyse and resolve client issues• Providing support for client deployments to Production environments

• Acting as the functional lead on new client implementations and change processes• Capturing client requirements and compiling detailed requirement documents outlining the scope and USE cases;• Conducting gap analysis of systems and processes• Working alongside IT Designers to ensure functional change is reflected accurately in the detailed specifications• Working alongside internal and/or client test teams during system, regression and acceptance testing, proving configured instances of the software and change items• Working alongside internal Support teams to analyse and resolve client issues• Providing support for client deployments to Production environments

Project Managing software development projects using Agile methodology; ensuring good communication between project team and the client to support good working relationships. Ensuring the project meets tight deadlines, managing risk and developing project processes.-Responsible for project management of complex portfolios for large corporate Financial industry clients -Leading two Agile teams to deliver projects ranging from small change to existing application through to a major datafix of a client’s 40,000 plus case book, bringing financial benefits such as more accurate reporting of outstanding cases where billing is a key priority-Planning and implementing Agile principles to support the full SDLC-Developing relationships across different levels with the client to develop a pipeline as well as build confidence in software delivery and ensure there is a trust relationship for the scrum team. This has been instrumental in taking sign off at UAT from around 60% up to 95% on first time releases.-Adopting the relevant Agile role on different projects which has developed a very good understanding of Agile principles and an appreciation of the priorities for different roles. - Leading internal and external meetings, using my leadership skills to understand different priorities and identify mutially agreeable solutions-Ensuring projects have an accurate backlog by working with Business Analysts and the client to create accurate requirements which can be transferred in to Epics and Sprints, therefore improving customer satisfaction in delivery-Responsible for developing portfolio management processes to ensure there is a robust documentation set for all projects

Experienced in programme management, leading projects using Agile whilst also able to adapt to particular client processes. Experience in multiple industries, especially IT, Financial and Education. Strong leadership skills, especially leading through change. Experience incliudes contract negotiation, project initiation through to review, training management, HR, public relations, relationship management, communication strategies, managing client expectations, brand awareness and promotion, marketing management campaign development and management, budget control, Prince2, Agile and ITIL.

A determined and resourceful Project Manager whose particular strengths lie in leading multiple complex projects involving matrix teams. An astute, strong leader with exceptional strategic planning capabilities and expertise in building and developing key relationships with stakeholders. Experienced in leading teams and taking responsibility for their performance management & review to develop their career.Experienced in events management and coordination, developing themes for events in line with client requirements, training management, HR, public relations, relationship management, communication strategies, project management, managing client expectations, brand awareness and promotion, marketing management campaign development and management, budget control, Prince2, ITIL, public relations

Responsible for managing £2m project delivering technical and leadership training to creative and digital SMEs throughout Yorkshire within tight timeframes and budgetBuilt relationships with regional funding bodies ensuring preferred supplier statusSupported growth of the New Technology Institute developed to support Yorkshire businesses Managed delivery working with local businesses in the identification of skills gapsLed development of on-line E-Mentorbank of business leaders providing expert adviceImplemented ITIL involving the planning, implementation and full suite reviewUtilised Prince2 methodologies to implement and deliver more value-based projectsIdentified new business opportunities for the NTI and Leeds Met within the community

Leading a team of IT consultants and engineers to provide IT support services to corporate customers, particularly in the financial sector.An experienced networking consultant, skilled in leading change programmes to implement new systems.A qualified IT trainer.

Leading a technical team to provide IT support to all BRS branches- Managing central mainframe- Managing clients- Building third party service relationships to ensure best value- Providing leadership for technical team- Contract negotiation with clients and suppliers