o Spearheaded innovative solutions for Asset Management, focusing on Asset Lifecycle Modelling, Risk Assessments, and Asset Risk Registers within Capital Budget Programs to optimize project performance.o Collaborated with cross-functional teams to develop a change request process, ensuring smooth integration and adherence to protocols across departments.o Streamlined issue tracking by designing Excel macros and buttons for the Risk Register spreadsheet, reducing manual entry and improving tracking efficiency.o Developed automated Power BI dashboards to track capital budget program performance, improving reporting accuracy and decision-making speed.o Authored a Halton-specific Power BI Desktop user guide and created a guided video presentation, enhancing stakeholder training and knowledge transfer.o Designed an intuitive SOP PR Assignments Flowchart with hyperlinks, facilitating seamless coordination for project bundling and ensuring better workflow management.o Implemented Excel automation to reduce manual workloads by 20%, and conducted internal audits to evaluate business processes using BPMN, ensuring compliance and operational efficiency.o Managed budgets and generated detailed reports using SAP and IPFS platforms within Capital Programming responsibilities.o Led a project to enhance issue tracking and project coordination, resulting in a 10% increase in on-time project delivery.o Contributed to Asset Management priorities by preparing sub-contractor requests, applying Agile methodologies, and supporting teams in executing key projects.

o Created and maintained Quality Assurance (QA) documents for various IT projects, ensuring organizational and business compliance with internal standards.o Implemented Key Performance Indicators (KPIs) for ongoing projects, collaborating closely with project managers to develop User Acceptance Test (UAT) scripts and report on system bugs and defects.o Applied statistical methods to measure performance and monitor project progress, working directly with the IT Manager of Solutions to ensure data accuracy.o Conducted usability testing and provided feedback on user interface design, improving overall user experience for internal applications.o Utilized Vlookup and other Excel functions to support data analysis for quality metrics.o Led internal audits of QA processes, identifying areas for improvement and contributing to business process optimization efforts.o Assisted in enhancing business process improvement initiatives by analyzing QA feedback and offering recommendations for efficiency improvements in project workflows.