Quality Assurance: Implement and oversee quality control procedures for Continental products, ensuring compliance with industry regulations and internal standards.Testing and Analysis: Conduct thorough testing and analysis of raw materials, in-process samples, and finished products to identify and address any deviations from quality standards.Process Improvement: Collaborate with production teams to identify areas for process improvement, implementing corrective actions to enhance overall product quality and efficiency.Documentation and Reporting: Maintain accurate and detailed records of quality inspections, test results, and any corrective actions taken. Generate regular reports to communicate quality metrics and trends.Cross-Functional Collaboration: Work closely with R&D, production, and supply chain teams to address quality-related issues and drive continuous improvement initiatives.

• Recognized and diffused a potentially escalated situation with a dissatisfied customer, turning their experience around and receiving a heartfelt thank-you note• Trained and onboarded five new servers, facilitating their smooth integration into the team and ensuring consistent service standards• Led a campaign to increase the restaurant rating from 4.0-4.6 withing six months by maintaining high hygiene standards and providing excellent customer service• Proactively advanced from server to supervisor at Karahi Point, demonstrating exceptional performance and leadership• Orchestrated successful establishment of a new franchise, overseeing setup, preparing comprehensive SOPs, organization, and training of incoming staff

• Analyzed finished product samples per shift to ensure it complies with quality specifications• Proficiently completed record keeping (both written and computerized) and reporting results in the required format • Preparation and standardization of lab reagents like sodium nitrite, phenolphthalein, sodium erythrobate, sodium hydroxide, and silver nitrate• Conducted pre-operation inspections on equipment along with RTE and ATP swabbing per week in plant to assure the quality of the finished product

• Catalogued medical records and charts of patients both manually and using Oscar• Answered patients’ inquiries per day in a friendly and professional manner• Handled intakes of patients and refer to healthcare professionals according to patients’ situation cutting down doctor’s workload