Sarah Rennard Email & Phone Number

Hard-working and adaptable Scheduling Coordinator with experience skilled in business practices with top-notch management,customer service, and delivery. Devoted work ethic and leadership to influence team building and raising morale.Work Experience:Scheduling Coordinator IIBrinks Home Security- York, PA April 2022 to Present• Create service tickets• Call center setting-large volume of calls• Schedule technicians• Place systems on test• Order parts as needed• Provide quotes to customers• Test alarm/fire systems with the customer over the phone• Light troubleshooting• Keep customer contact information up to date and accurate• Provide overall support and customer service to all facets of the operations departments • Other duties and special projects as assignedI work with many large commercial accounts and residential accounts.I use Microsoft teams, ADP, COPS monitoring, and outlook on a daily basis.Also use Sedona Office client to schedule and handle service tickets.District managerGANNETT PUBLISHING - York, PA August 2018 to April 2022Managed 3 different districts within York County and surrounding areas. My job was to manage the newspapercarriers in my districts, and uphold contractual agreements. I also, took care of any customer service related issues thatpertain to all routes within my districts. I managed around 20 carriers. If there were down routes, it was my responsibility to run them, and make sure the route is serviced. In the office I use different computer programs like Excel, Word, MicrosoftTeams, and others. It was also my responsibility to recruit and contract new carriers. Managed 3 different newspaper districts and 20 carriers Recruit and train potential prospectsDispatch complaints and redeliveriesResolve customer service complaints with the highest qualityWas recognized for my hard work and dedication by the VP of circulation for GannettLaborerJakes Cabinets & Flooring - York, PA August 2015 to August 2018Assisted other laborers in the remodeling and of homes Build and deliver cabinets for/to customersBusiness ownerMade From WithinAugust 2011 to January 2016Owned and operated a successful jewelry business. Created new and unique jewelry lines. Travel to different states to exhibit our jewelry.Business accounting and taxesMaintain business websiteFulfill customer ordersCreate and design jewelryTravel to different states and attend different fine art shows

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  Pennsylvania Cyber Charter School