- Orchestrates strategic planning and execution for diverse programs and events.- Coordinates logistics for national conference, workshops, and training sessions.- Manages budgets, vendor relationships, and on-site operations for seamless event execution.- Oversees website management to ensure up-to-date content and user-friendly navigation.- Facilitates and promotes engaging webinars- Manages end-to-end scholarship programs.- Cultivates and managing sponsor… Show more - Orchestrates strategic planning and execution for diverse programs and events.- Coordinates logistics for national conference, workshops, and training sessions.- Manages budgets, vendor relationships, and on-site operations for seamless event execution.- Oversees website management to ensure up-to-date content and user-friendly navigation.- Facilitates and promotes engaging webinars- Manages end-to-end scholarship programs.- Cultivates and managing sponsor relationships to optimize partnerships.- Dedicated to continuous improvement, conducting post-event evaluations and applying insights for enhanced initiative quality and impact. Show less

- Established relationships with key decision-makers within customer's organization to promote growth and retention.- Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.- Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.- Developed and implemented strategies to acquire new business and strengthen… Show more - Established relationships with key decision-makers within customer's organization to promote growth and retention.- Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.- Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.- Developed and implemented strategies to acquire new business and strengthen firm's current client relationships- Negotiated, prepared and signed contracts with clients.- Created reports and presentations detailing business development activities.- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.- Generated new business with marketing initiatives and strategic plans.Researched and identified opportunities for account growth, account penetration and market expansion. - Coach consultants to become more effective in relationship and sales activitiesManage entire sales process from prospecting, identification and pursuit of opportunities andrelationship management. This includes identifying and executing opportunities, developing pitch materials and sales collateral, updating collateral as needed to reflect recent developments and enhanced capabilities and planning Work with leadership from other SEI offices to ensure successful cross office collaboration- Oversee operational needs of firm including facilitation of staff meetings and serving as primary contact for vendor partners, planning and hosting events- Conduct market research/analysis to inform targeted business development efforts. Show less

- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.- Growth Mindset: Research, identify and pitch Junior Achievement to potential business partners for volunteer and funding partnerships- Work with major stakeholders at midsize to large organizations to recruit, train, manage and retain over 1000 volunteers annually- Manage multiple projects and events simultaneously while… Show more - Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.- Growth Mindset: Research, identify and pitch Junior Achievement to potential business partners for volunteer and funding partnerships- Work with major stakeholders at midsize to large organizations to recruit, train, manage and retain over 1000 volunteers annually- Manage multiple projects and events simultaneously while maintaining highest standard of customer service and program delivery- Identify cross-selling opportunities for current customers to grow with current programs Collaborate with multiple departments to ensure seamless customer experience- Manage annual school engagement plans with schools, including new and current partners and community organizations- Act as expert for digital and print content as well as develop marketing materials Develop and maintain customer retention strategies- Provide exceptional customer service to volunteers, teachers and district employees Develop curriculum from inception to print- Communicate to team members progress of current projects and deliverables.- Identified system needs and designed processes to support business requirements.- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.- Designed infrastructure solutions to resolve business issues and improve delivery processes. Show less

As a full time Education Manager I manage the implementation of JA in-classroom programs with schools, educators and volunteers. I partner with both community and business volunteers along with school educators who would like to implement JA programs in their classroom. My role includes volunteer management, recruitment, training, placement, support, and evaluation.

• Created databases.• Recorded experiment data, surveys, and environmental conditions collected in a research project.• Performed literature reviews. • Collected, reviewed and analyzed publications related to the project.

• Ensured customer service standards were met at 95% rating at all times. • Hired and staffed store of 55+ employees and recruited when necessary. • Managed payroll in accordance with business trends while ensuring to meet payroll goals weekly. • Conducted appraisals and performance reviews. • Responded to customer complaints and comments. • Created an environment of loss prevention and maintained store shrink to below .75%. • Kept other members of management informed of… Show more • Ensured customer service standards were met at 95% rating at all times. • Hired and staffed store of 55+ employees and recruited when necessary. • Managed payroll in accordance with business trends while ensuring to meet payroll goals weekly. • Conducted appraisals and performance reviews. • Responded to customer complaints and comments. • Created an environment of loss prevention and maintained store shrink to below .75%. • Kept other members of management informed of associate progress and corrections. • Maintained community outreach; partnered with Boys and Girls Club for program. Show less

• Adjusted hours to fall within <5% of payroll allotment. • Conducted appraisals and performance reviews; Coached and gave corrective actions. • Provided and organized training and development, including district-wide recruitment. • Ensured standards for quality, customer service, health and safety were met.• Directly responded to and resolved customer and employee conflict. • Reviewed and administered benefits and 401k information with associates. • Initiated… Show more • Adjusted hours to fall within <5% of payroll allotment. • Conducted appraisals and performance reviews; Coached and gave corrective actions. • Provided and organized training and development, including district-wide recruitment. • Ensured standards for quality, customer service, health and safety were met.• Directly responded to and resolved customer and employee conflict. • Reviewed and administered benefits and 401k information with associates. • Initiated changes to improve the business. • Managed daily operations of the store. Show less