Fast paced, wide ranging role managing Chief Executive’s Office for Ofwat, the Government water regulator, with responsibility for HR projects within the Executive Office. Responsibilities include driving the CEO’s agenda internally and externally; managing a vast range of senior external stakeholders; providing proactive support to the Chief Executive; and managing a team of PAs, including developing an apprentice. HR project achievements include: • Successfully project… Show more Fast paced, wide ranging role managing Chief Executive’s Office for Ofwat, the Government water regulator, with responsibility for HR projects within the Executive Office. Responsibilities include driving the CEO’s agenda internally and externally; managing a vast range of senior external stakeholders; providing proactive support to the Chief Executive; and managing a team of PAs, including developing an apprentice. HR project achievements include: • Successfully project managing organisational design and delivery (OD&D) review within the Executive Office delivering fast, high quality results improving the organisational set up of the Executive Office; enhancing the culture; implementing improved ways of working through streamlining processes and systems; and establishing efficient procedures for effective record keeping and governance.• Led the design and implementation of an induction programme for four new Board members, successfully project managing across HR, IT, the Executive Office and Senior Directors, using influencing skills to deliver project plan and high quality results to tight deadlines, ensuring new members able to become quickly effective in role. • Currently providing project management to Recruitment team. Show less

Wide ranging, fast paced role running Chief Executive’s office, operating in an extremely challenging commercial and regulatory environment and during the implementation of significant organisational transformation and cultural change taking £250m of cost out of the business. Responsibilities included: partnering CEO to pursue CEO change agenda; project management and problem solving; interfacing between the CEO and the senior management teams, business partners, consultants and… Show more Wide ranging, fast paced role running Chief Executive’s office, operating in an extremely challenging commercial and regulatory environment and during the implementation of significant organisational transformation and cultural change taking £250m of cost out of the business. Responsibilities included: partnering CEO to pursue CEO change agenda; project management and problem solving; interfacing between the CEO and the senior management teams, business partners, consultants and regulatory bodies to ensure the CEO’s key priorities and actions for the business were pursued and delivered; preparation of presentations, reports and briefings; running Board meetings and governance process; coaching; and dealing with sensitive people and commercial issues. Show less

In addition to Executive Support Manager role, seconded into a PMO manager role in the planned merger between npower and SSE to create the UK’s second largest energy company and deliver significant synergies. Key responsibilities included: day to day governance of the PMO, problem solving, briefing senior executives on progress and issues, problem solving and acting as the interface between the merger and BAU business. Achievements• Key team player building strong team culture with… Show more In addition to Executive Support Manager role, seconded into a PMO manager role in the planned merger between npower and SSE to create the UK’s second largest energy company and deliver significant synergies. Key responsibilities included: day to day governance of the PMO, problem solving, briefing senior executives on progress and issues, problem solving and acting as the interface between the merger and BAU business. Achievements• Key team player building strong team culture with external parties SSE and consultants EY to drive results. • Delivered alignment across 13 workstreams, with specific focus on HR and culture workstreams.• Successfully tracked the plan, holding people to account and influencing others to meet milestones. Show less

With a focus on talent and succession, responsibilities included rolling out, supporting and embedding the talent identification process and talent development programmes in npower and across the RWE Group meeting the strategic aim of developing and retaining talent for the future success of the business.• Established npower’s new talent development programme, Perform, and successfully managed the 2015 schedule for 180 of top talent.• Created and managed the project plan for the… Show more With a focus on talent and succession, responsibilities included rolling out, supporting and embedding the talent identification process and talent development programmes in npower and across the RWE Group meeting the strategic aim of developing and retaining talent for the future success of the business.• Established npower’s new talent development programme, Perform, and successfully managed the 2015 schedule for 180 of top talent.• Created and managed the project plan for the talent identification process as part of parent company's 65,000 employee wide programme. Engaged the business to support the process so that it was valued and used to achieve a strategic goal to identify, develop and retain talent. • Designed guides for managers to meet strategic aim of developing and retaining talent. Show less

Managed the quality assurance system to ensure regulatory standards were met and provided Executive support to the Directors of a large care company, including producing Board reports to inform Board decisions. Provided first class customer service dealing with enquiries and complaints and delivered high quality project work to improve care and ways of working.