•Responsible for the delivery of multiple projects both internal and client facing against tight deadlines and budgets, including GMP projects, implementation of new clients and change management projects.• Ensuring projects are well defined and planned from the outset, ensuring all project documentation is available and kept up to date in line with PRINCE2• Being part of new business pitches and presenting from a project management perspective• Supporting the graduate scheme by mentoring and supporting members of the team for 12 week rotations – exploring various aspect of the project management role

• Project Manager for varied projects within the Mercer Wealth business across the UK – o Acquisition Integration project - training staff from acquired company on all aspects of invoicing and financial management – 1,600 people across the UK and India. Planning, implementing, budgeting, writing training materials and business wide communications and evaluating delivery and reporting on completion of various milestones.o Internal project - a new value proposition to take to clients around fee certainty – co-ordinating the gathering of information from Consultants on their clients, managing a team of office champions around the UK to obtain the information required, and providing monthly analysis and feedback for the Leadership team to make informed decisions to move the project forward.o Client specific project management – manage the GMP Equalisation and Rectification project for a multi-million pound pension scheme.• Effectively manage the Scotland and Northern Ireland secretarial team across 4 Mercer locations – supporting the Executive Assistants with their goals, career development and performance management.• Responsible for local colleague engagement and participation in UK and events involving clients and employees across various sectors of the business – including volunteering, charitable events and corporate UK wide programmes for employee engagement.

• Project manager for operational efficiency review of processes carried out by the Administrative function across the UK business – managing 18 work streams across 12 locations and implementing change. • Locally managed the transition of the invoicing process to the supporting team in India - transition over 300 clients billing from a local support team to offshore.• Manage specific HR queries within the Glasgow team – through the use of the Global HR team and Workday system.• Effectively manage the Glasgow and Edinburgh secretarial teams – supporting the Executive Assistants and Administration Co-ordinators with their goals and career development.• Senior Executive Assistant to UK Wealth Operations Leader – providing administrative support including diary management, arranging meetings and workshops and dealing with travel and expenses.

Gather financial information required by management and the Executive Committee.Being present in any meetings, recording minutes and taking notes where requiredPrepare financial reporting for functional area spend at the end of each month.Continue to develop and maintain the company fixed asset register on a daily and weekly basis for insurance and dissolution purposes.Support the Head of Finance and Financial Planning Dissolution Manager in delivering the organising committees's dissolution plan.Support the Systems Accountant with transactional reconciliation on Glasgow 2014 computerised sytems.Manage the credit card spend of operational employees during Games Time and beyond.Create and manage the allowed spend by technical officials during the Games Time period.Reconciliation of expenses and the timely reporting of credit card spend each month.Adhoc administrative duties including: preparing correspondence, arranging and preparing meetings, allocating work from a team mailbox and recording and distributing minutes, creating and e-mailing sales invoices through Sage Accounts package.

Logging and decisioning PPI complaints from both customers and claims management companies with in a set time scale. Process the exceptions report for the Glasgow site to allow errors to be fixed before quality checking.