◊ Managed project applications o POC application for Korea client o POC application for HK client◊ Coordinated and managed funding applications and processes◊ Initiated and defined standard business processes o Expense accounting o Document management

■ Project Manager◊ Managed the end-to-end delivery of OCR solution for Invoice Processing system to more than 15 countries in Europe and Asia◊ Created and executed project plans, scope and requirements within the boundaries of approved business case and budget◊ Coordinated with business leads across geographies to incorporate local country requirements and standard processes◊ Created and maintained project schedule including timesheet management to ensure the project is on track and on budget◊ Managed team in Manila, Cebu, India, Ireland, the UK, Madrid, and the US ◊ Created and maintained risks, issues and change requests log◊ Created incident and change management process◊ Proactively monitored completion of deliverables◊ Coordinated resolution, testing and implementation of fixes and approved changes◊ Prepared status report and presentation documents◊ Coordinated meetings with key stakeholders◊ Managed communications to all stakeholders aligning priorities and direction◊ Facilitated service introduction and transition of project documentation into operational teams: ▪Coordinated with the business and operation support teams the identification, classification and prioritisation and SLAs of issues and change requests ▪Created process on how to raise issues and change requests and engage the appropriate support team for resolution■ PMO Coordinator◊ Coordinated between the project managers and business operations teams for project resources and organisational support such as seat requirements, seat costs, business continuity, security compliance, etc.■ Business Analyst◊ Gathered and documented the as-is and to-be processes, fit-gap analysis of Procurement System, per local country requirements◊ Led data conversion team for the development of Asset Management and Tracking System■ Service Delivery Team Lead◊ Coordinated the incident and change management of the CIO enterprise web applications worldwide

◊ Gathered and documented business and system requirements for Auto and Commercial Lines underwriting systems◊ Created user stories, process and data flow diagrams◊ Designed UI for a few sub-modules◊ Performed data normalization◊ Created tables, stored procedures and triggers in Sybase SQL Server◊ Fixed front-end issues using Visual Basic◊ Addressed back-end issues with Sybase SQL Server stored procedures and functions◊ Created user guides, test scripts◊ Conducted demos to users for the new modules◊ Created deployment procedures and release notes documents

◊ Part of the team that developed and maintained the Auto and Commercial Lines underwriting systems for AIG in Asia, using Visual Basic and Sybase SQL Server◊ Worked with users, business analysts and tech teams in gathering, documenting, analyzing, prioritizing, and implementing system requirements◊ Part of the team that developed a Signature Verification System for Far East Bank and Trust, Corp. using Visual Basic and Access

◊ Part of a team that provided support and maintenance of an OCR application using C and Visual Basic