Sarah Teymouri Settle, Mba Email & Phone Number

Develop strong relationships with Data Cloud customers, acting as their trusted advisor in the HLS/FIN space.Conduct and lead business review sessions with key customer stakeholders to increase adoption and improve value realization of Salesforce products.Provide consultative guidance to customers that ensure delivery of our solutions according to customer needs and objectives.Support Sales account teams in expanding client relationships by identifying and pursuing up-sell/cross-sell opportunities.

Technology Services

• Marketing Cloud administrator, product owner & internal expert• Developed Marketing Cloud roadmap, support model, adoption path, risk mitigation plan, and center of excellence• Build and develop relationships with various agencies to understand their goals and create a plan and training schedule for onboarding • Customer success manager for agencies: build and develop relationships to understand agency goals to produce and execute adoption and enablement plans• Strategize, build, and execute email and SMS campaigns that drive awareness and engagement by planning, executing, reporting, and optimization through customer journeys• Establish campaign KPIs and success metrics• Troubleshoot and fix customer issues and outages• Supervise Marketing Technology team of three to aid in overall customer success in email, SMS, social studio, Denvergov website, intranet, social media and more

Denver, Co

• Develop communication and marketing strategic plans for internal and external communications. Organize, prepare, and implement plans and associated tactics in alignment with the university’s brand, voice, strategic priorities, and objectives. Customer success for internal SMS tool and email marketing tool• Web: build webpages in Drupal, utilize H5P content when appropriate, ensure the usability and accessibility of webpages and documents, and more• Email marketing: copywriting, list development in CRM, scheduling, template creation, A/B testing, coordination with designers, change managers, and stakeholders to analyze the feasibility and efficacy of content, and more. • Analytics: track webpage and e-mail analytics using Google Analytics and email marketing analytic tools, create reports/dashboards and make strategic decisions for improvements based on data, best practices and more• Demonstrated leadership and customer success: system owner of RAVE SMS Alerts for System Administration, supervisor of Communication Assistant, manage CMS, CRM, and network systems• Writing experience: write, edit and create four UIS blogs and newsletter publications

Louisville, Co

• Provided strategic marketing vision for EDUCAUSE conferences for both online and face-to-face events • Analytics: developed and executed a plan to monitor, analyze, and distribute web and e-mail analytics • Email marketing: copywriting, list development, A/B testing, created responsive design code, and more using Marketo• Web experience: created and maintain Drupal webpages using HTML/CSS coding• Managerial and leadership experience: direct supervisor of conference marketing coordinator, lead marketer for conferences and events, assessed financial implications of various decisions made during conference planning for predicting profitability and viability• Social media: coordinated, implemented, and monitored campaigns• Writing experience: wrote and created three EDUCAUSE newsletters

Louisville, Co

• Coordinate and implement assigned business/marketing communications projects. Primary responsibility for organization, preparation, and implementation of marketing promotional plans and associated tactics and materials in alignment with the association’s brand and marketing objectives.• Project manager for various marketing projects• Manage and coordinate the necessary functions to ensure marketing campaigns are facilitated and completed on time and with a high degree of quality and service.• Responsible for daily and ongoing execution of marketing projects, which include tasks such as scheduling, copywriting, list development, graphic design direction, coordination with stakeholders, and clear written and verbal communication internally and externally (i.e., with vendors), as appropriate.• Execute strategic e-mail campaigns from start to finish including the design, copy optimization, and tracking/reporting.• Coordinate, implement, and monitor social media marketing campaigns on Facebook, Twitter, LinkedIn, and other platforms as necessary.• Apply superior project and time management skills in order to execute multiple time-sensitive projects, most of which have organizational inter-dependencies.• With the marketing manager, develop and execute a plan to monitor, analyze, and distribute analysis of key metrics for assigned products and segments. • Coordinate website updates, copy changes, and advertisements.• Assist in marketing research and analysis.• Other duties as assigned.

Kennesaw, Ga

• Primary contact for all marketing and project management• In charge of bi-weekly project meetings with all department heads. Keep Master Project List updated and current for all on-going projects within the company• In charge of redesigning website; edited all content for website redesign, help design new site, found company and had website redone within two months. Wrote marketing plan to maximize internet business • In charge of approving all artwork for packaging to check for legal requirements, design and accuracy• Write product descriptions for new products for packaging and for promotional materials • Lead for Tradeshows. Sign up for shows, handle all paperwork and requirements, order materials including promotional items, set up booth materials and attend majority of shows • Work on all sales sheets, sales presentations, printed materials and anything going out to customers or consumers• Project manager for all projects within company. Lead contact for brokers, design studio, photography companies, and buyers. Help keep all projects on designated timeline • In charge of all internal Sample Requests needed for Sales Department. Manage requests and send them to Research and Development for completion. Also handle all requests sent in for photography• Source packaging for all new projects or projects needing improvement• Assist the VP of Sales in many ways, including: sales meetings, shipping samples for buyers, planning meetings, taking minutes for all attendees, etc. • Handle all consumer complaints and compliments for company. Write SQF Reports on all feedback and submit to QA

Atlanta, Ga

• As Editorial Specialist: In charge of writing, HTML coding, and posting all news stories, lead transcriber for interviews and webinars, Drupal webpage maintenance, and more• As Certification Specialist: Managed certification program, customer service, exam analyses, and more

Atlanta, Ga

Image Management creates, produces and manages original photography for all Turner Broadcasting networks including worldwide, TNT, TBS, Cartoon Network, and Turner Sports.

Atlanta, Ga

Assisted with daily activities and special events held by the Atlanta Press Club, maintained contact with members in media and news outlets, coordinated the Gorilla Ball and Holiday Author Party, and aided the assistant director with daily operations and promotions.

Mba, Marketing

Concentration in marketing and project management.

Bachelor Of Science, Communication And Management

Activities and Societies: Delta Phi Epsilon, Lambda Pi Eta Honor SocietyGraduated Cum Laude

Education record