Sarah Simms Email & Phone Number

Tempe, Az

File initial claims to the Mortgage Insurance Companies on strict deadlines to ensure reimbursement to the investors.Responsible for reviewing origination documents and SLS Servicing documents to provide accurate proprietary documentation to support the filed claims.Follow-up with Mortgage Insurance Companies to ensure they have the necessary documents needed to pay the claims and provide any additional documents.Assist the GSE team with questions and coaching on Initial, Supplemental, Modification, and Paid in Full Claims.

Tempe, Az

Responsible for delivering exceptional customer service to all customers and potential customers while managing the employees and store needs/responsibilities as the leader on duty.Responsible for preparing all merchandise to be placed on the sales for purchase.Responsible for receiving merchandise and stocking prior to setting on the sales floor .

Tempe, Az

Worked files with attorneys to ensure they had all required docs to file first legal by the HUD deadline while adhering to state and federal guidelines, then ensuring all milestones thereafter were met in a timely manner up to and including the foreclosure sale.Responsible for reviewing all first legal deadlines to ensure they were met and if applicable that extensions were submitted prior to the deadline to comply with state specific requirements.Reviewed and summarized title reports for all files with what was needed to ensure chain of title was accurate and clear to proceed through foreclosure sale to REO without delay or discrepancies.

Chandler, Az

Liaison between Chandler group and offshore India SPO group when questions arose to ensure that policies & procedures were understood and being followed to minimize errors and risk . Reviewed and summarized information for management prior to rolling out new policies & procedures for the foreclosure and short sale department.Assisted in special projects such as corporate audits, rescinded loan claim filing and creating spreadsheets for loans that needed escalation for errors with FNMA as well as other groups.