Front Desk Receptionist
CurrentAs a front desk staff member at a cycling studio, your duties include greeting and checking in clients, managing class reservations, and processing payments for classes, memberships, and merchandise. You assist with equipment setup, ensure the studio is clean and organized, and provide excellent customer service by answering questions, addressing concerns, and promoting studio offerings. You also help manage class schedules, handle waivers, and support instructors with any class-specific needs. Additionally, you'll maintain communication with clients regarding schedule changes or promotions, while keeping accurate records of attendance and memberships. Strong multitasking and organizational skills are key to thriving in this fast-paced environment.