Sarah Tobin Email & Phone Number

Special Project Coordinator and SME for CMS, JSON and other development platforms. Oversaw the migration and redesign of 60 pages to current CMS and migration of SEO lead generation pages from full CMS to limited CMS to increase writer capabilities. Initiated the creation of new Flyout & Header JSON code which increased efficiency in monthly updates and.

Supported the launch and expansion of the Pro Online Experience, specifically by coordinating interdepartmentally to create new SOPs for POE production and brand standards. Spearheaded planning and production process enhancements for improved productivity and first-pass yield for Marketing, Creative Services, and Web Operations for the Pro Online.

Jacksonville, Florida

Executed print and digital brand marketing campaigns, including landing pages, customer-facing emails, print materials and rebranding initiatives. Produced strategic campaigns that increased customer loyalty and retention, lead generation and revenue through coordination with Marketing, Merchandising, E-Commerce and Pricing. Assessed campaign performance.

Jacksonville, Florida Area

Managed a team of 14 legal assistants, while assisting 3 managing attorneys. Developed tracking and reporting systems for team of 40 attorneys which increased efficiency and productivity. Evaluated 10 weekly reports to streamline work and monitor output.

Omaha, NE

Investigated 300 foreclosure claims for efficiency, accuracy and client satisfaction. Resolved claims within a timely manner, while meeting company standards and claim handling SOPs. Coordinated across departments and with outside vendors.

Omaha, NE

Identified need for consistent training and created 150-page manual that simplified comprehensive material into trainee-friendly, segmented modules. Coordinated interdepartmentally to obtain key documentation, complete research and assist in the resolution of title claims.

Assisted the Director of admissions by managing calendar and appointments, completing expense and recruitment reports, composing confidential correspondence, arranging complex and detailed travel plans, itineraries, and agendas, and compiling documents for meetings.

Assist in the coordination of large admissions events by organizing materials in advance and assisting with logistics day-of. Advocated for enrolling in the University of Minnesota, while facilitating the admission process for thousands of students. Communicated with an average of 15 student per hour to guide them through the admission process, including.

Summer intern for Kennedy PR in Dublin, Ireland. Internship focused media relations, including compiling lists for local and national media outlets and assembling media kits for clients, including Tiffany & Co. and Knorr. Event management support for clients, including the Taste of Dublin event.

Bachelor Of Arts (Ba), Journalism

Biomolecular Engineering