• Extensive customer interaction • Managed in-person and telephone quest inquiries, customer service requests, and reservation bookings • Provided each guest with personalized customer service• Monitored dining room and guest flow to maximize table usage and minimize customer wait times • Worked with management on potential and reported customer issues • Assisted bartenders and waiters with special request and inquiries• Served guest promptly and courteously to make their dinning experience as exceptional as possible

• Help prep and clean sites for installation of floors• Performed light bookkeeping and accounting• Material review and procurement to ensure proper inventory and availability for each project• Face to face interaction with clients, vendors, and subcontractors

•Prepared tables for customers use, including cleaning, rearranging seating and tables to accommodate for large groups • Assigned work task and coordinated activities of dinning room personnel to ensure prompt and courteous service to customers• Handled customer phone calls and take- out orders• Prepared all take-out orders and ensure each was ready for customer pick up• Scheduled dinning room reservations and arranged parties and special services for guest