-Manage Outlook calendars/schedule maintenance; scheduling internal and external meetings.-Manage mail and package delivery; setup, catering and coordination for internal meetings.-Manage expense reporting, ensuring compliance with company policy and reporting regulations and follow-up to ensure accurate processing and reimbursement.-Compile, create, and maintain various reports, databases, and charts.-Implementing identified opportunities to improve the quality and efficiency of information flow.-Prepare event registrations, emails, and surveys using Aventri, an event management software.-Track event participant/invitee/stakeholder engagement and contribute to the development of reports for management.

Project Management Tasks-Created content for and managed all social media platforms (Facebook, Twitter, and Instagram).-Maintained the All Things Schedule spreadsheet, which included, but was not limited to: calendars and planning documents for social media, print ads, videos, newsletters, merchandise, and company lunches. Inform team members of deadlines as needed.-Maintained calendars and to-do lists to keep events dates organized and preparation on track.Event Support Tasks-Maintained the events inventory and worked with the Operations Manager to move things to and from the office and warehouse inventories.-Coordinated preparation and clean up for all attended trade shows and conventions. This included, but was not limited to: communicating with event managers, purchasing booths and furniture, making travel arrangements, carefully reading exhibit manuals for compliance issues, promoting the event, arranging for staffing, creating a packing list, packing and shipping supplies, preparing the Square with proper tax information, vendor partnering to sell games, preparing scheduling tools, creating itineraries and schedules, printing any paperwork needed, and unpacking and inventorying after the trip is over.-Developed and maintained an internal database of Looney Labs volunteers, and communicate with them as volunteer opportunities arise.-Planned and coordinated all other attended events, such as play testings, game store visits, speaking engagements, and autographing opportunities.Miscellaneous Tasks-Assisted CEO and others with seasonal tasks and specials projects as needed.

-Responded to customer inquiries via phone, email, and social media-Scheduled deliveries-Trade show set up/travel-Managed social media-Created an email marketing database-Fixed small IT issues-Updated website-Maintained payroll information by collecting, calculating, and entering data-Input new hires, personnel changes in to the system

- Designed e-marketing and print marketing materials- Re-designed and updated trade show booth- Promoted on-site events- Posted on social media - Facebook, Twitter, and a Company Blog- Helped customers place orders and send them needed information

-Proposed and implemented the use of Google Docs for improved scheduling effectiveness and efficiency-Designed email blasts and scheduled sends with Sage ACT! and Swiftpage E-marketing-Conducted an analysis of top three competitors’ social media and other online content-Presented analysis findings and taught sales representatives about social media at March sales meeting-Conducted one-on-one meetings with several sales representatives to assist them with setting up social media sites-Formulating a social media marketing plan

-Opened and closed pool area-Taught swim lessons to children and teens-Monitored activities in the swimming area to prevent accidents and provide a safe environment to patrons

-Contacted and/or met with over 20 local businesses in regards to the Off the Wall project-Researched over 60 locations as potential sites for second and third phases of the Off the Wall project-Composed the letters to potential participants for the initial phase and subsequent phases-Attended meetings with researchers, public relations specialists, and focus groups