In conjunction with continuing IQA responsibilities listed below• Management of the IQA team to coordinate qualification registration and certification• Management of the IQA team to coordinate interim and final sample and timely framework achievement• Qualification development, to include Trailblazers and New Apprenticeship Standards and Higher Level Qualification programme• Work with and report directly to Senior Management to identify internal audit areas of non-compliance and quality of assessment.• Management of CKP Programme to ensure effective quality assurance of the programme, staff and candidates• Management of new staff training programme for assessor and verifier awards• Ongoing review of Ofsted Common Inspection Framework requirements, SFA Audit requirements and IQA Process with Senior Management to ensure consistent and robust processes and procedures• Quality assurance management of apprenticeship reforms, programme design, standard monitoring and communication. Building client relationships, bespoke new standard programme design.

• Report on assessor and trainer performance to the Operations Manager to ensure timely achievement of apprenticeship/adult apprentices programmes • Support the assessors and trainers to ensure timely achievement through training and development and use of technology • Represent the organisation at external verification inspections, work with awarding bodies to ensure compliance and develop robust internal verifications systems and procedures • Maintain weekly communication with the Operations Manager, attend monthly 1:1 support meetings to discuss budgets, progression, achievement, standards• Conduct staff training, training updates and induction to IV processes.• Manage the quality assurance of examinations and invigilation within the centre and for remote examinations, test registration, booking an follow up audit• Manage and complete the internal verification process on all programmes and organise standardisation meetings • Ensure field assessors plan training and development effectively for all apprentices including timely achievement of functional skills and technical certificate • General trouble-shooting across the quality of the business• Update of system – Maytas, etrack, Company Cloud

 Responsibility for the delivery and timely achievement of apprenticeship programmes; including, but not limited to Business & Administration level 2, 3 & 4 and Management level 3 & 5, with relevant teaching and coaching to achieve all framework elements for approximately 50 learners. Responsibility for assessment planning, monitoring and formal reviewing of candidate’s progress. Responsibility for individual initial assessment using BKSB system and follow up effective planning and review of training needs. Responsibility for maintenance and update of eportfolio system and Maytas

• Responsibility for assessor team to provide guidance and support on best practice to agreed organisational and external standards• To be point of contact and support to assessor team to advise and provide guidance on all operational procedure, expected quality standards and external requirements.• Conducting Interview and taking part in selection process for new assessors.• Responsibility for the coaching and mentoring of new assessors, providing induction into organisational policy and practices.• Responsibility for completing regular assessor observations to OFSTED standards and feeding back on quality, improvement and development.• Responsibility for the implementation and overview of new systems and procedures, through department development.• To prepare for and conduct External Verification Visits.• To prepare for, chair and evaluate monthly standardisation meetings.• To liaise weekly with the Operation Director on relevant areas of business development.• Conducting client presentations and take part in sales pitch meetings to potential new clients.• Sourcing new business with new and existing clients.• Development of bespoke/’off the shelf’ training packages, delivery and evaluation.• To prepare for and conduct team one-to-one meetings to monitor and evaluate team progress and development.• To chair weekly team meetings.

 Responsibility for assessment of NVQs in Administration, ITQ, Accounting and Customer Service, as well as Key/Essential Skills. Overall responsibility for Basic Skills, administering assessments, training and support, monitoring learner records and feeding back to management. Responsibility for Basic Skills Quality Mark and its maintenance. Responsibility for IT Skillbuild programme design and delivery. IT training with work-based learners. Internal Verification of NVQs. Internal Moderation of Key Skills. Preparing training materials to include practical activities and manuals for learners. Training learners for OCR Text and Word Processing and Audio Transcription examinations and marking past papers. Preparing and giving training sessions for IT. Assistance with trainee reviews. Assistance with assessor observations