US Commercial Compliance Individual & Family Plans, Marketing

Managed complex Federal and Department of Labor audits working with regulators, auditors, and internal business partners.● Ensured timely delivery of all deliverables and communications related to the audit from receipt of the initial notification letter to issuance of the final report. ● Performed compliance audit by reviewing the accuracy and completeness of data and prepared responses prior to submission. ● Maintained records and reports of audit activity, status, identified… Show more Managed complex Federal and Department of Labor audits working with regulators, auditors, and internal business partners.● Ensured timely delivery of all deliverables and communications related to the audit from receipt of the initial notification letter to issuance of the final report. ● Performed compliance audit by reviewing the accuracy and completeness of data and prepared responses prior to submission. ● Maintained records and reports of audit activity, status, identified risks, and required corrective actions. Facilitated internal and external meetings with regulators, auditors, internal leadership, and business partners. Show less

Compliance Consultant. (Short-term contract position.) Worked with a Fortune 100 client to execute on a key health care project involving regulatory, contractual, and operational compliance. ● Developed internal audit plan to independently assess the effectiveness of business line controls.● Partnered with operations teams to implement business line compliance controls.● Created a central repository of federal and state regulatory requirements, including requirements… Show more Compliance Consultant. (Short-term contract position.) Worked with a Fortune 100 client to execute on a key health care project involving regulatory, contractual, and operational compliance. ● Developed internal audit plan to independently assess the effectiveness of business line controls.● Partnered with operations teams to implement business line compliance controls.● Created a central repository of federal and state regulatory requirements, including requirements applicable to Medicare Advantage plans and Medicaid. Show less

Led a staff of 9 compliance professionals, managers and individual contributors, responsible to ensure operational compliance with federal and state laws and regulations, and Cigna standards. • Consulted on new company initiatives, partnerships, vendors, and platforms on various topics, ranging from accurate description of products and services to website user experience, required disclosures, sourcing, legal lines, and filing strategy. • Executed compliance program… Show more Led a staff of 9 compliance professionals, managers and individual contributors, responsible to ensure operational compliance with federal and state laws and regulations, and Cigna standards. • Consulted on new company initiatives, partnerships, vendors, and platforms on various topics, ranging from accurate description of products and services to website user experience, required disclosures, sourcing, legal lines, and filing strategy. • Executed compliance program deliverables, including risk assessments, testing and monitoring, corrective action plans, policy development, reporting, tools and training. • Provided instructional guidance and compliance training to Cigna business partners, including the US marketing organization.• Directed the team in the review and filing of 1,000's of advertising assets for the Marketing organization, within a demanding, fast-paced, and fluid environment. Show less

Oversaw regulatory compliance for a 6-state territory, including Colorado, and implemented newly enacted legislation. • Partnered with Legal to develop compliance instructions, and engage the impacted business areas to identify and implement operational solutions. • Audited plan materials and contract language, and conducted testing and monitoring activities to ensure ongoing compliance. • Supported new market entry of Cigna Individual and Family medical and dental plans. Received… Show more Oversaw regulatory compliance for a 6-state territory, including Colorado, and implemented newly enacted legislation. • Partnered with Legal to develop compliance instructions, and engage the impacted business areas to identify and implement operational solutions. • Audited plan materials and contract language, and conducted testing and monitoring activities to ensure ongoing compliance. • Supported new market entry of Cigna Individual and Family medical and dental plans. Received state regulatory approvals to enter 11 individual markets and 4 small group markets over a 12-month period. Show less