Sarah Witherell Email and Phone Number

• Regularly review and accurately interpret data to make informed decisions.• Work to reach and exceed the determined average sections size to maintain budget needs while supporting student needs.• Provide maximum service and support to various teams such as Deans, Advisors, Admissions, Faculty, Academic Support, and more.• Work closely with other units when banking courses/programs or rolling out new courses/programs.• Make daily adjustments to course schedule while maintaining short term and long term impacts.• Utilize data and identify trends by reviewing past terms and future projections to streamline and most accurately predict course need.• Provide supervision, training, and develop of Scheduling Coordinators and work to improve section building accuracy and data entry reviews. • Work collaboratively with larger Scheduling and Recruitment team while successfully maintaining individual working environment.

• Delivered an unparalleled level of service and support to both students and internal partners.• Utilized and evolved processes to best track student progress and outcomes. • Applied creative methods to student retention and support.• Developed proactive outreach strategies to build strong working relationships with students to aid them in reaching their personal and academic goals.• Worked with students and teammates from various backgrounds to work toward established goals.• Set short term and long term goals with students and developed actionable steps to be followed up on with students. • Demonstrated extensive knowledge of and effectively communicated academic and administrative policies.• Continuously gained knowledge and a working understanding of all available student resources and effectively recommended appropriate resources to students in need.• Built collaborative relationships with faculty, staff and other internal departments to provide the best student experience possible.• Became highly knowledgeable of University systems to manage need and identify areas of growth.

• Managed residential halls ranging from 200-600 students with student personnel teams ranging in size from 10 to 17 members.• Recruited, trained, and evaluated staff members.• Managed start of the year training programs and provided continual training targeted to staff (both hall and department wide) and individual need. • Provided crisis management and conflict resolution to the campus residential community. • Developed and executed programs targeting student success in academics, personal, and social areas.• Proactively built rapport with students to best support them through their academic career. • Collaborated with various University wide departments to provide support to students in their academic and personal goals.• Held to strict deadlines throughout the year to achieve department and University goals and initiatives.• Managed hall and community budgets and worked with students to help them develop money management skills. • Worked with diverse professional staff whose commitment to student success and development was unmatched.