Sarah Wright Email & Phone Number

Ipswich, England, United Kingdom

Orlando, Florida

I worked in Food and Beverage and I served guests within a fast paced environment, I offered excellent guest service and learnt what it meant to go above and beyond within the job role to help the guests and fellow cast members. I was able to work well under pressure and was able to solve problems if any occurred. I was given the opportunity to meet guests and Cast Members from all over the world and this helped me spread cultural knowledge to others about the United Kingdom as well as extending my knowledge about other countries, which was an enriching experience.I enjoyed working within a team and was able to extend my knowledge about the way the Disney company works. I was also able to extend my skills and knowledge about food and alcohol, teamwork, people skills and communication. I was able to work safely and efficiently and I was able to be courteous to the guests and my fellow Cast Members. I also completed the Disney Heritage course. From completing this I was able to learn about the history of the company and about Walt Disney and the people that helped him build what is now the Disney legacy.

Paris

I was working here on a Contract Pro which gave me the great opportunity to learn French and to gain more experience and knowledge about working within hospitality and I was able to learn a lot of information about the Disney Company and the different parks and about the different services that are offered, I was able to work in a few of the different restaurants, but I mainly worked at Colonel Hathis. I worked in both the kitchen and service. I was given the opportunity to use and improve my language skills, learn how to work in the kitchen area and work well under pressure. In the service area I offered excellent customer service and made sure every guest had a great guest experience. I was also responsible for making sure everything was stocked, cleaned, organised and at Disney standard as well as meeting Health and Safety standard.

Ipswich And Martlesham Stores

• Having worked in the Hospitality industry since 2007 including working for retailers including Marks and Spencer. I have gained insight into delivering excellent customer service having gained ‘spotlight’ awards whilst working at M&S• Familiar with working as part of a team to deliver a first class customer experience. Confident when interacting with customers and building relationships.• Section Coordinator since March 2013. Main duties include: creating weekly Rotas, delegating responsibility to colleagues, maintaining high standards within the store and following M&S policies.• Working under pressure and thriving in a fast paced environment.• Worked as the Macmillan Coffee Morning regional champion and organised a successful charity event.• I am YPP super user within the store and this involves coaching people on how to use our computer system and help them with any problems that they may have. • Was part of the store opening process, and it was a very successful store opening. I was involved in recruitment, team building, up skilling, coaching and the organisation of the Bakery and Café and to get everything prepared within hospitality for the store opening.

I was able to utilise my excellent customer service skills and use all of my positive attributes, ensuring the customer experience was unsurpassed. I was also responsible for sales and merchandising. The theatre also gained the most welcoming theatre award in 2012 which gave me great satisfaction.

Cache Diploma In Early Years, Child Care

I achieved a CC on this course and completed Keyskills in English, Maths and I.T and learnt First Aid skills.

Gcse

English Language English Literature Mathematics Science Child Development Food Nutrition Religious Education Geography