Sarah Samad Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Performed situation analysis to make informed decisions that benefit the clients and the organization, as well as work with other team members to reach all organization objectives at 100% fulfillment rate.- Worked to maintain positive client relationships while ensuring 100% client satisfaction.- Identified client needs and suggested appropriate services to enhance client experience.

Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

- Ensured all campaigns are executed effectively and fully across our entire suite of digital advertising options.- Managed training syllabus for newcomers and go-to person for product operations enquiries for internal and external stakeholders- Responsible for the set-up, trafficking/execution, monitoring and reporting of campaigns across a portfolio of clients, namely Gamuda Land, S P Setia Berhad, UEM Land, KLK Land and others.- Successfully developed clean and professional… Show more - Ensured all campaigns are executed effectively and fully across our entire suite of digital advertising options.- Managed training syllabus for newcomers and go-to person for product operations enquiries for internal and external stakeholders- Responsible for the set-up, trafficking/execution, monitoring and reporting of campaigns across a portfolio of clients, namely Gamuda Land, S P Setia Berhad, UEM Land, KLK Land and others.- Successfully developed clean and professional submission brief packs via PDF Forms for clients onboarding program, used until today. Previously Word Documents and Excel Sheets.- Regularly managed the client's campaigns on social media, responding to incoming comments and messages in a professional manner on behalf of the client and projects showcased. Show less

Petaling Jaya, Selangor, Malaysia

- Planned media schedule and marketing strategies for property developers (clients) campaigns for sales pitching, while promoting them the organization's platforms - newspaper, digital and events, and successfully executing the sold inventories- Managed the StarProperty.my monthly newspaper pullouts and worked alongside internal teams. - Generate ad copies and design templates for digital campaigns.- Regularly managed the 3x products social media pages, and responding to incoming… Show more - Planned media schedule and marketing strategies for property developers (clients) campaigns for sales pitching, while promoting them the organization's platforms - newspaper, digital and events, and successfully executing the sold inventories- Managed the StarProperty.my monthly newspaper pullouts and worked alongside internal teams. - Generate ad copies and design templates for digital campaigns.- Regularly managed the 3x products social media pages, and responding to incoming comments and messages in a professional manner. Show less

- Established criteria for each milestone within product roadmap as means to measure developmental progress.- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.- Liaised with clients to better understand business needs and current market landscape.- Designed the UI of… Show more - Established criteria for each milestone within product roadmap as means to measure developmental progress.- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.- Liaised with clients to better understand business needs and current market landscape.- Designed the UI of StarProperty.my portal, approved by the management. Show less

Kuala Lumpur, Malaysia

- Managed a team of 2 magazine coordinators, ensuring the magazine and coffee-table book printing operations run smoothly.- Continued to manage the second iProperty.com Malaysia Top Developers 2012/2013 Coffee Table Book.- Maintained holding A+M's 'Asia's Number 1 Property Magazine' title for 3 years in a row from 2010-2013 for the iProperty.com Malaysia Magazine.- Regularly communicated with the management to ensure that the budgets and costs were cut to a minimum, and ensuring the… Show more - Managed a team of 2 magazine coordinators, ensuring the magazine and coffee-table book printing operations run smoothly.- Continued to manage the second iProperty.com Malaysia Top Developers 2012/2013 Coffee Table Book.- Maintained holding A+M's 'Asia's Number 1 Property Magazine' title for 3 years in a row from 2010-2013 for the iProperty.com Malaysia Magazine.- Regularly communicated with the management to ensure that the budgets and costs were cut to a minimum, and ensuring the printed production quality at the best level. Show less

Kuala Lumpur, Malaysia

- Managed the magazine coordination with clients and internal stakeholders, ensuring the monthly magazine were printed and successfully fulfilled. Maintained ranking number 1 position awarded by A+M Magazines- Managed the inaugural iProperty.com Malaysia Top Developers 2011/2012 Coffee Table Book- Collaborated with various government entities in producing the monthly magazines and the inaugural coffee table book- Collaborated and worked well with partner newspaper publishers to… Show more - Managed the magazine coordination with clients and internal stakeholders, ensuring the monthly magazine were printed and successfully fulfilled. Maintained ranking number 1 position awarded by A+M Magazines- Managed the inaugural iProperty.com Malaysia Top Developers 2011/2012 Coffee Table Book- Collaborated with various government entities in producing the monthly magazines and the inaugural coffee table book- Collaborated and worked well with partner newspaper publishers to ensure client's ads were fulfilled, including: + Utusan Malaysia Idea Kini newspaper + Property Buyer magazine + Sin Chew Daily newspaper + Penang's Kwong Wah Jit Poh Show less

Selangor, Malaysia

- Assisted in implementing marketing communication activities and advertising strategies including copywriting and preparation of promotional collateral for all clients' upcoming events.- Wrote copy for social media posts, promotional emails and other marketing collateral.- Collaborated with team members to help expand marketing channels.- Contributed to mock-ups, email campaigns and social media content.- Helped with planning and hosting of marketing events.- Participated… Show more - Assisted in implementing marketing communication activities and advertising strategies including copywriting and preparation of promotional collateral for all clients' upcoming events.- Wrote copy for social media posts, promotional emails and other marketing collateral.- Collaborated with team members to help expand marketing channels.- Contributed to mock-ups, email campaigns and social media content.- Helped with planning and hosting of marketing events.- Participated in brainstorming meetings to develop marketing collateral. Show less

Kuala Lumpur, Malaysia

- Carried out post-trade processing tasks after trade is complete, ensuring that the work is completed accurately and efficiently and adheres to specified Group policies and business procedures.- Thoroughly scrutinize documents and requests for validity and ensure transaction input is performed with high levels of speed and accuracy.- Produce correspondence with external customers and brokers where appropriate.- Ensure adherence to internal and external policies and rules through… Show more - Carried out post-trade processing tasks after trade is complete, ensuring that the work is completed accurately and efficiently and adheres to specified Group policies and business procedures.- Thoroughly scrutinize documents and requests for validity and ensure transaction input is performed with high levels of speed and accuracy.- Produce correspondence with external customers and brokers where appropriate.- Ensure adherence to internal and external policies and rules through attention to details. Show less

Kuala Lumpur, Malaysia

- Handling as many inbound and outbound calls to and from customers, listening to their needs or issues and providing helpful solutions to their problems.- De-escalate situations involving dissatisfied customers, offering patient assistance and support- Guide callers through troubleshooting, navigating the company site as well as using the products and services

Ba (Hons) Mass Communication, Marketing Communication (Marcomm)

Diploma In Corporate Communication, Diploma In Corporate Communications

Activities and Societies: Arts & Cultural Exco of Students' Representative Council (Majlis Perwakilan Pelajar), 2006 Studied Diploma.

Education record

Activities and Societies: Choir Group, Cobra Volleyball Team, ISOI Track & Field Team