Sarah Apton, Pmp, Csm Email & Phone Number

Washington, DC, US

Greater Boston

Greater Boston

Greater Boston

+ Manager of two off-shore developer relationships; built KPIs around efficiency allowing for a more accurate development timeline and risk analysis+ Developed cross-functional Weekly Business Review and Roadmap documentation for executive teams to ensure milestones were achieved and meet business KPIs + Created and implemented best practices, processes.

Greater Boston Area

+ Facilitated discovery/integration discussions between third-party providers and engineering teams+ Proactively managed portfolio milestone deadlines, identify potential risks and devise contingency plans with SMEs to ensure a timely delivery of product + Provided client and internal cross-functional team status updates to create alignment, manage.

Greater Boston Area

CDP was previously branch of WGBH that was split into its own entity as a Public Benefits Corporation in December 2018. Our clients are large national broadcast stations, and my role has been to lead complex implementations involving transitions to new database software, marketing strategies, and operational processes amidst tight deadlines.+ Interim.

Greater Boston Area

+ Interim Project Manager DL while Director was on long term leave of absence, mentored junior report and drove high profile accounts to launch. + Onboarded ~35% of CDP’s top revenue clients into new database software, marketing strategies, and operational processes without missing a launch date.+ Reduced client conversion timeline by 22% by identifying.

Greater Boston Area

MNI Targeted Media Inc., a Time Inc. subsidiary:+ Served as main point of contact from initial RFP to contract close for customer success needs+ Drove project management of multimedia asset tracking for a $700k client campaign.+ Managed timelines for client deliverables, context and handoffs for sales teams. Serve as key point of contact from initial RFP.

Rochester, New York Area

Worked closely with Executive Partners, enhanced and maintained client relationships and corporate branding through event coordination, email marketing strategy, public relations, social media and community outreach.+Spearheaded planning and coordination of client events up to 200 guests, including vendor negotiations, invitation design/distribution, and.

Team Leader (based on seniority) with the responsibility for emergency procedures and customer crisis when manager is away from location.+Upheld goals for promotional efforts [of EZ-Pass], increased positive work environment by building a more cohesive and supportive employee culture.+Deposited and accounted for large amounts of incoming revenue, and.

Rochester, New York Area

Spearheaded client relations, improved customer satisfaction and produced measurable increases in both tangible sales and public perception of brand.+Head of communication for client need fulfillment; managed customer inquiries; created AR documents; imported data into spreadsheets/Salesforce; monitored client project statuses; QA Testing; assigned project.