Sarah Stroud Email and Phone Number

● Utilize VISION software to maintain incoming service calls, billing, inventory, etc. ● Maintain working relationships with clients, customers, and vendors● Collect incoming service requests from over 250 clients on a daily basis● Develop policy and procedure for inventory management● Monitor, proof, and send all outgoing client/customer billing● Work closely with Dispatch Manager, and Service Director to provide prompt service, quotes and answers to clients● Fill in for inventory management, dispatch, and other positions as needed● Responsible for warranty shipment and receiving

● Oversee warehouse and service truck inventory for petroleum service fleet of 14 ● Maintain working relationships with vendors● Conduct weekly and daily inventory assessment and submit orders as needed● Maintain service vehicle stock and inventory● Monitor inventory movement between warehouses and customers● Prepare, ship and receive warranty parts● Receive all incoming shipments● Prepare and send customer invoices through Electronic Service Control (ESC)

Help develop and direct educational content and resources for the Association

Media and Marketing● Maintain social media for the Student Union, movie theater, and art gallery ● Work closely with divisional marketing team to produce materials for Union campaigns● Administer annual orientation marketing and promotional initiatives● Coordinate marketing efforts and presence ● Maintenance and development of website with DRUPAL● Manage a $19,500 budget for Union promotions, the art gallery, and student employee incentives● Conduct informational tours to representativesStudent Employment/Involvement● Supervise up to 15 student employees and graduate intern● Plan and conduct annual and monthly training sessions and celebrations● Manage the on-boarding process of all new student union student employees● Advise and mentor “at risk” student employees● Administer student employee tracking systems including hours, grades, and training● Oversee, maintain and support Student Employee Program● Oversee the Student Union Incentive Program for student employees● Manage a $10,000 budget for student employee training ● Work with and provide support to the Student Union Advisory Board● Develop and implement policy and procedure● SAFE Zone AllyAssessment● Generate monthly, quarterly, and annual reports related to Union activity ● Conduct annual assessment and analysis of the Student Union● Maintain customer comment/feedback program ● Manage the traffic counting and reporting systemArt Gallery● Oversee and manage the exhibit processes in the Student Union Art Gallery● Provide direct supervision, direction, leadership and coaching for 6-8 student employees● Oversight of the Art Gallery Committee● Maintain $15,000 Art Gallery BudgetProgramming● Serve on a variety of University Committees including Homecoming, Halloween, Multicultural Leadership Conference, and Programming● Participated on the Careers in Student Affairs Committee, 2007-2009● Organize and plan the Student Union Advisory Board and Union Operations staff retreats

● Developed and oversaw a 2 year transition process to a new 196,000 sq.ft. student union● Organized 10 transition teams of approximately 95 student, staff, and faculty ● Maintained communication among and between teams through meetings, email, newsletter● Promoted the student union during orientation sessions, campus events and via social media● Led a team to advertise, interview and hire over 100 student employees● Planned and implemented milestone activities including topping out and team kick off● Worked with the Budget Manager to develop and maintain transition budget● Performed as an integral part of the moving process from the Cone Center to the Union● Supervised up to seven building managers

Mutagenesis, cell culture, PCR, sub cloning, DNA extraction and analysisLive cell imaging and electron microscopyLaboratory management