Sarah Donkers Email & Phone Number

Kitchener, Ontario, Canada

-Provide support to the Manager, Resettlement and Housing in overall planning and implementing related to the temporary accommodation. -Work to triage and problem solve day-to-day client needs at the temporary accommodation, referring clients to other staff members or services when appropriate. -Act as an on-site team lead for front-line staff at the temporary accommodation -Organize and coordinate planned activities happening within the temporary accommodation. -Direct staff as needed to ensure required client supports are completed. -Organize resources at the temporary accommodation (ex. Formula supply, diaper supply, bus ticket supply, mail distribution, etc.) -Assist in the maintenance of e-filing systems and related program databases. -Schedule, coordinate, and take minutes for meetings as needed. -Help contribute to reports and outcome tracking of program deliverables for the Resettlement Assistance Program.-Perform other related duties as assigned.

Kitchener, Ontario, Canada

-Provide day-to-day support to maintain the residence, all common areas and office spaces.-Prepare residence units for new arrivals by restocking supplies.-Conduct an outgoing inspection of residence units prior to each client’s move out to check for maintenance issues and ensure Reception House supplies remain in the unit.-Perform minor maintenance as needed across office sites and seek out professional services and quotes for any needed repairs.-Maintain cleanliness and order in supply closets. -Report all major repairs or supply issues promptly. Seek approval for any required, individual purchases over $500. -Oversee the distribution of food, supplies, and in-kind donations to clients in temporary accommodation. -Purchase and distribute first day and quarantine food for all new arrivals.-Prepare linens, dishes, and donations for all new arrivals.-Support clients in completing laundry while in quarantine.-Inventory and track the distribution of linens, dinnerware, donations, cleaning supplies and other supplies for both the residence and offices. -Purchase additional supplies as needed or as directed.-Accurately manage a petty cash fund and submit expense reports regularly.-Work in concert with resettlement, housing and life skills staff to meet client dietary needs and distribute appropriate donations suitable to family demographics.-Report any concerns to appropriate managers or team leads as needed.-Assist with rectifying health and safety action items from JHSC meetings.-Perform duties to ensure daily operations are maintained.-Email messages to appropriate staff as needed.-Answer general inquiries as needed.-Be on hand to receive, organize, and appropriately store supply purchases.-Action the set up or use of new program supply purchases.-Act as key-holder for all locations and assist with ensuring keys are well organized.-Perform clerical duties such as data entry or shredding documents as needed or assigned.

Kitchener, Ontario, Canada

-Support clients in the 101 David Street, 34 Bridgeport and Comfort Inn locations.-In charge of garbage, recycling and compost to the curb for pick up.-Basic cleaning of the living spaces and overseeing client meal preparation.

Stratford

- Support clients with developmental and intellectual challenges within their homes toachieve positive daily living activities and community participation.-Provides health care supervision: including g-tube feeding/flushes, personalhygiene, medication administration, food preparation, grocery shopping, laundry and housekeeping.-Support clients with developmental and intellectual challenges within their homes to achieve positive daily living activities and community services.-Provide support with filling out Ontario Disability Support Program forms and provide client with support with employment referrals.-Provide training of newly hired support workers at the residential home.

Stratford, Ontario

-Maintained detailed casework management databases by investigate, gather, and assess facts by gathering information through the interview of clients.-Develop and documentation of employment plans, individual centered plans, action goals, by identify client's skills and barriers of the supported applicants/clients by use of techniques & strategies. Implemented these plans by monthly deadlines based on given case load.-Attended team meetings; facilitated personal/staff and family meetings with individuals.Created & presented service plans to staff by identify client's skills and barriers, by use of Microsoft Office PowerPoint.

Mornington Central Public School

Kitchener, Canada Area

Provided support and services to an individual in her home with person-centered goal setting, budgeting for grocery shopping, meal preparation, training related to personal banking, using Grand River Transit, promoted integration into the community and recreational activities.Provided input during the individuals application and SIS meetings for Passport & ODSP funding.

Stratford

-Provided ESL support to elementary and secondary students.-Effectively worked in various learning environments, assisting students with developmental, behavioral and learning challenges from Kindergarten to Secondary level.-Implemented Physiotherapy, Occupational Therapy and Speech/Language programs with students.-Motivate high school students recognize and build upon their personal strengths and abilities through practical skills, job coaching/employment plans, community inclusion, and transitioning out of high school.

Stratford, Ontario

London, Ontario

Entered daily data in database for employment statistics, filed case documents, delivered employment packages for client's, observed client's interviews when applying for Ontario Works and employment assistance.

Major In Psychology

Program, Settlement Worker (Immigration), Honours

Certificate, Tesol Masters Certicate, Honours

Activities and Societies: Teaching English as a Second Language160 hour Masters Certificate

1 Year Certificate Program, Applied Counseling Program, With Honours

1 Year Certificate Program, Educational Assistant Program, With Honours

1 Year Certificate Program, Human Services Foundation Program

Certificate, Settlement Worker, Honours

Settlement worker focused on new immigrants to Canada