Sarah Duncan Email & Phone Number

San Diego, California, United States

Check and send emails using Microsoft OutlookEnter data of information on new hires into ADPUpdate employee timesheets in ADP and assist payroll with make-up hours ADP reports using Microsoft ExcelProcess address changes for employeesKeep track of leases and input information into Visual LeaseCA Meal Premium trackingAudit of employees with no hours on timesheetAssign harassment training to employeesBenefit deduction upload into ADPInput deductions for medical, dental, and vision benefits into ADPEvidence of insurability trackingProcess Verification of Employment requestsWork in a team to accomplish daily tasks

San Diego, California, United States

Handle reverse mortgage loan originator licensing. Manage licensing for consumer direct team of over 100 loan originators and team leaders. Communicate with licensing staff through email and Microsoft Teams.Email managers and marketing team regarding states for loan originators.Review licensing records for Mortgage Loan Originators in NMLS system.Order pre-licensing and continuing education through education vendors.Send emails to Loan Originators regarding items needed for licensing.Schedule fingerprint appointments. Submit state license applications in NMLS.Submit background checks for the state of PA and submit CO applications in DORA website.Keep track of MLO state licenses and update Google sheets.Data entry into several systems including NMLS, IdentoGo, ReverseVision, and Fieldprint.Mail fingerprint cards to loan originators via FedEx and register fingerprint cards through IdentoGo.

San Diego, California, United States

Order pre-licensing and continuing education through education vendors.Send emails to Loan Originators regarding items needed for licensing.Schedule fingerprint appointments.Pay for SAFE tests and email loan originators to schedule.Submit background checks for the state of PA and submit CO applications in DORA website.Data entry into several systems including NMLS, IdentoGo, ReverseVision, and Fieldprint.Email education reminders to MLOs.Mail fingerprint cards to loan originators via FedEx and register fingerprint cards through IdentoGo.

San Diego, California, United States

On call preschool teaching. (Temporary in between jobs)

Greater San Diego Area

(Laid off due to lack of business from COVID 19.)Coordinated the licensing approval process and kept track of royalty reports and payments for colleges and sports teams for the #1 toy plush company in the collegiate market.· Applied for new collegiate licensing, product, and distribution channels. · Maintained company licensing spreadsheets.· Processed monthly and quarterly royalty reports to submit to licensing agencies ensuring a high degree of accuracy. · Kept track of royalty invoicing and payments.· Communicated with licensing agencies and universities through Microsoft Outlook. · Order entry: entered collegiate orders into Greenestep business software for Barnes & Noble accounts.

Greater San Diego Area

Worked in a team of 8 in the Medi-Cal department updating retroactive customer accounts ahead of estimated schedule.· Data entry; verified customer contract information and updated customer and/or contract information.· Updated customer demographic information ensuring accuracy.· Maintained confidentiality working with customer information including medical record numbers following HIPAA regulations.

Poway, Ca

Established relationships and supported 40-50 families of preschool children ages 6 weeks to age 5 years old. · Worked as a team or independently to teach and supervise children, followed curriculum and teacher instructions, directed child activities, and followed state licensing regulations. · Office support such as filing, copying, and organizing paperwork such as sign in/out sheets, receipts for supplies, and children’s files. · Used flexibility and time management to follow a schedule and break teachers.· Consulted with parents about their children and resolve any parent issues. · Documented childrens’ daily progress and routine using the Brightwheel app and used effective communication.10/11-9/14, 8/15-8/19

Poway, Ca

Helped approximately 40 customers during each 6-hour shift setting up appointments or transferring calls.· Receptionist duties; answered phones and transferred to appropriate personnel. · Scheduled appointments for 5 sales consultants using Microsoft Outlook, calendar management, and administrative assistance to the sales consultants. Effective communication with customer follow-up phone calls and emails.· Data entry; Successfully entered and ensured accuracy of customer information into computer programs. · Collected cash or credit card payments for truck scale service.· Processed incoming and outgoing mail, used stamp machine, and accepted UPS packages.

Bachelor Of Science (B.S.), Business Administration, Gpa 3.43

Certificate in Human Resource Management, 2015

Voiceover

Voiceover training for commercials and animation taught by Dru Scott.

Arts, Entertainment, And Media Management

The Business of Entertainment

Associate Of Science - As, Liberal Arts: Social And Behavioral Science

Child Development 27 units

High School Diploma

Activities and Societies: Key Club- Volunteered for community service activities.