Sarah Easter Email and Phone Number

• Successfully managing as primary point of contact for new pharmaceutical product launches and ongoing production of existing projects with a $12M annual budget• Recommend and implement innovative packaging solutions to meet client’s goals, timelines and budget while adhering to applicable regulations and protocol requirements.• Maintains exceptional client satisfaction and superior business performance metrics that provides PCI a competitive advantage in long-term customer management.• Accountable for overall program management of 14 assigned projects using appropriate project planning tools.• Collaborate with cross functional teams such as Business Development, Graphics, Engineering, Production, Accounting, Warehouse, Quality, and Regulatory.

• Collaborated with Sales Team and Customers to build and refine an accurate and timely data-driven purchasing strategy. • Closed gap on on-time delivery deficits, leading investigation, and process realignment with external transportation partners. • Enabled effective supply chain logistics and B2B customer service operations following the acquisition of Hillshire including: • Project managing the implementation of an SAP ordering system, leading change management, training, and user support. • Aligning bracket pricing structures and coaching team on compliance substantially reducing unnecessary discounts.• Employ a developmental approach to leadership, upskilling staff through individual development plans yielding 3 promotions. • Spearheaded the “Distribution Network of the Future” project, integrating 3 networks into a cost-effective regional model. • Streamlined customer and internal report generation, developing automations, and providing training on Excel and AFE. • Partnered with cross-functional teams such as Sales, Demand and Supply, Credit, Logistics, and Food Safety Quality Assurance.

• Reduced days of supply by 3.69 days and increased full truckload utilization by shifting purchasing strategy into an IBM system. • Project managed all logistical and supply chain aspects of the transition of Tyson Springdale VMI Kroger business to Rochelle. • Facilitated training for new and existing team members on best practices, Kroger VMI, IBM, SAP and high-performance tactics.• Utilized SAP order management system to process orders, log change requests, and monitor compliance of assigned accounts.• Managed and reviewed historical data to determine trends and promotional activity for Kroger VMI Accounts to ensure service level and days of supply goals are met.

• Hired as Associate, Customer Service and received promotion to Specialist role with accountability for the support supply chain logistics for distribution of Tyson Food products to 100’s of B2B customers with stores located across the United States

• Assisted employers in achieving employment goals by identifying their immediate hiring needs and utilizing available products.• Organized the Rockford Job Fair with 32 employer vendor booths and over 1,000 job seekers.• Made outbound and took inbound calls from employers to re-run employment ads and/or create new business.

• Successfully managed over 500 customer accounts with new and creative ideas to maximize their advertising programs. • Led department in exceeding sales quotas and goals by delivering $20,000 in monthly sales.• Assisted in growing department from 2 to 13 employees by developing framework for department operation.• Trained new and existing employees in best practices, sales, renewals, and payment collections.