Sarah Smith Email & Phone Number

• Manage functional and technical development as well as support activities for the logistics operations applications and systems portfolio.• Utilize a methodical approach to elicit genuine business requirements and identify viable solution options.• Provide guidance and recommendations to lead analysis, design, modeling, testing, and implementation activities, enhancing process efficiency for application modules.• Serve as the primary point of contact for inquiries related to logistics operations systems, applications, and integration points, ensuring smooth day-to-day processing.• Optimize the current environment to leverage all available features, ensuring effective and efficient operation.• Conduct analysis of existing systems and operations, documenting procedures and methods, defining data requirements, and designing improved system implementation for application modules.• Translate business service requests into clear actionable directives for applications.• Support change management processes, overseeing software releases, application patching, and production configuration changes from an informational perspective while analyzing business impact.• Stay up-to-date on system functionalities and new advancements, ensuring continuous improvement.• Champion awareness of and alignment with business partner strategic plans.• Align business value and priorities with planning activities and goal setting.• Collaborate with the PMO to drive effective business transformation for all initiatives.• Identify opportunities for business function enhancement, thinking strategically.• Integrate business partners' long-range plans into business capability roadmaps and priorities.• Manage project and initiative processes, maintaining consistent and effective communication, mitigating risks, and ensuring successful completion.

• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses to align IT solutions with business initiatives• Identifies and implements continuous-improvement opportunities for cost reduction, avoidance, and improved application performance• Acts as liaison between the IT development groups and business units for the development and implementation of new systems and enhancement of existing systems.• Serves as subject matter expert and business partner between IT Application and Infrastructure team(s) and business/end-user team(s)• Translates and documents business requirements to formulate solutions that conform to best practice standards • Conducts requirements elicitation, making recommendations based on information collected• Evaluates, develops, and implements new application systems, documenting requirements and following standards for software development lifecycle• Responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects• Responsible for leading system integration and user acceptance testing,• Responsible for ensuring that the product meets the minimum quality standards, is fully functional and user-friendly• Responsible for project forecast, budgeting, and cost estimates for vendors, contracted labor, and internal resources. • Responsible for development, tracking and reporting of KPI’s to executive leadership

Bartlesville, Oklahoma

• Ensure stakeholder expectations and requirements are understood and being met continuously through standard business processes • Create and implement all strategic plans for pipeline integration projects to ensure completion is stable through risk mitigation plans, test scripts, test cases, test scenarios as well as impact and forward-looking scenario and planning• SME and Direct Point of Contact for all pipeline, terminal and refinery personnel regarding ticketing, reporting and measurement applications housed in midstream logistics• Review new and existing contracts and project documentation to support and implement business processes, meet deadlines, and ensure all requirements are met and in alignment with Phillips66 standards• Collaborate with business units to design and implement new ideas to increase productivity and efficiency • Serve as liaison amid varying internal and external business representatives, including commercial, refining, midstream, business development, legal, finance, information technology, and marketing to ensure unification of teams, ultimately fostering positive workflow and productivity • Partner with external vendors to build information technology infrastructure for increased proficiency and accessibility Develop, facilitate, and lead training for ~800 users for varying IT systems and business processes

Bartlesville, Oklahoma

• Facilitate and support business application implementation with utilization of Agile and Waterfall methodology• Lead and facilitate stakeholder engagement sessions for application requirements• Lead process design, test plan and test script creation and documentation • Manage end-to-end production application support, maintenance, and troubleshooting • Document and configure master data for business systems• Document and store incident requests, change management and resolutions• Support developers using web-based platforms, SQL and Oracle

Master'S Degree, Strategic Leadership

Bachelor Of Science (B.S.), Business Administration And Management, General