In addition to being the Small Business Lending Product Manager added the Product Owner Position in 2019.Develops and implements strategies and annual marketing plan for specific products. Responsible for managing the development, design, promotion, pricing, and launch of new products.Develops, implements, and monitors the front end, Client Vista, to the new business underwriting system, nCino.- Own the strategy, management and delivery of assigned products that optimize the sales enablement and overall branch experience- Develop strategic roadmap for assigned products- Lead efforts to drive adoption of sales tools and broader changes to the sales function- Ensure a high quality product through the ongoing analysis of existing capabilities and make recommendations for future enhancements- Prioritize business functionality and requirements based on quantitative and qualitative measures and drives optimal sales performance- Develop and deliver communications, presentations, and key performance metrics to senior management and stakeholders- Serve as the subject matter expert to cross-functional groups.- Strategy development for strategic marketing plans.- Tracks, analyzes and evaluates marketing campaigns- Assists with development of new products and services; serves as team leader on assigned projects- Interacts with other departments as necessary to develop, implement and coordinate marketing functions corporate wide.- Conduct competitive analysis.- Communicate with senior management and the field- Ensures project results meet established requirements regarding quality, reliability, schedule and cost.- Solves problems throughout the life of the project, but tries to resolve problems during the design and planning phases when possible.- Provides timely and accurate information and status updates to project sponsors and management- Experience using the Agile methodology in creating products.

Manages a team of Advanced Delivery Trainers that builds, deploys and manages bank programs to promote the proficiency and productivity of BBVA Compass employees. Programs range from sales and service to new product and employee development. Manages training projects that directly support the Bank’s strategic initiatives. Develop detailed project plans to monitor and track progress to ensure all projects are developed on time; manage changes to the project scope, schedule and costs. Manage TA&D resources to ensure the effective delivery of training content; actively engage in coaching to improve the quality of training delivery and increase learner engagement. Act as a performance consultant for the lines of business to analyze training needs and recommend appropriate training solutions.- Oversee the implementation and execution of training programs. - Analyze training needs to develop new training programs or modify and improve existing programs.

Key player in the creation, development and execution of innovative new solutions to accelerate growth, expansion and diversification; lead all aspects of regional deposit sales production with a strong focus on maximizing P&L growth through the implementation of valuable employee coaching and training programs. -Partner with corporate executives to communicate direction of the retail bank to the region; identify opportunities and develop plans to maximize consumer deposit product performance.-Analyze financial and market data, maintain detailed product and industry knowledge, and develop action plans to increase competitive advantage. -Assist with strategic planning, including developing and implementing support and training initiatives on all product promotions and campaigns; support and coach regional branch employees on cross-selling, retention strategies, and best-practices for successful consumer growth. -Compile and analyze regional level reporting; track portfolio performance of consumer deposit products, campaign goals and activities and results vs. annual profitability goals.-Effective leader in political and demanding environments, with the ability to balance competing priorities and deliver results.

Promoted to lead district administration, operations, and revenue growth; created and implemented strategies to retain, grow and maximize the profitability of district portfolio customers. -Strengthened sales and consistently expanded market share; facilitated district operating profit of 104%, increased retail investment sales to 122% of target, and generated REACT referral income of 216%. -Guided all aspects of sales and marketing; led professional coaching initiatives to strengthen customer service, consultative and needs-based selling, identified and addressed resource capability gaps within area of control. -Enhance referral relationships and physician satisfaction through effective communication, active listening, and swift resolution of customer needs and challenges. -Applied influence and organizational savvy to advance sales opportunities, obtain new clients, and extend customer account penetration to exceed all corporate targets.-Hired, trained and managed employees at all levels of the organization with a strong focus on professional development and career pathing to create exceptional leaders.

Selected to serve as a key member of professional management; worked in cooperation with regional leaders to oversee banking center operations and expanded coaching programs in the areas of sales, service and compliance. -Utilized strong analytical and management skills to supervise employees; maximized sales in the areas of deposits, loans, insurance and investment products. -Outpaced and outperformed the competition; grew mortgage lending to 111% of target in 2011 and exceeded branch goals by 110% each quarter.-Cultivated existing and new relationships for the bank through active marketing efforts, community involvement, customer service and account management

Facilitated daily coordination of branch office operations; developed performance goals and cross-selling initiatives. Mentored sales personnel while fostering a culture of collaboration, personal responsibility and innovation.-Gained valuable experience while utilizing sound judgment, problem solving and communication skills; applied a high level of applied knowledge in technical and operational aspects of branch management.-Selected to attend professional development courses including Fairmont Coaching Camp and B2B Selling. -Initiated, planned and executed corporate projects with strategic initiatives for both new and existing products and services.