Responsibilities fall into three main categories within the Marketing & Communications team, which supports all 6,500 global employees at the organization: Internal Communications, External Communications, and Event Management.Internal Communications• During the rebrand of AST + Equiniti to EQ, developed and managed the internal change management program and campaign; included weekly communications to employees highlighting new branding, values, updated external presence• Manage quarterly U.S. CEO town halls, broadcast to 1,500 U.S. employees, both in-person and virtual; preparation for town halls include deck creation, coordinating with business leads for relevant data/updates, working with outside vendors for in-person town halls, sending employee invitations, and managing live Q&A during town halls• Develop and execute biannual internal communications survey to measure effectiveness of U.S. communications strategy and identify opportunities for growth; implement new strategies based on employee responsesExternal Communications• Manage EQ’s public relations by writing all necessary press releases and utilizing PR Newswire/CisionOne platforms to publish press releases and analyze data for any external media pickups• Write and execute quarterly client newsletter by working with business leads on relevant stories for clients; newsletter features CEO introduction and articles/case studies from EQ’s businesses highlighting our servicesEvent Management • Manage EQ’s presence at four major industry conferences annually by coordinating all sponsorship requirements including invoicing, booth logistics, giveaways, support materials, as well as on-site support for attending team

Drafted, edited, and deployed all internal communications – included three planned email communications each week. Developed and created monthly internal company newsletter – included up to date sales data, executive Q&A, and employee shout-outs.Created and wrote initial draft of weekly CEO Executive Communication to company by aggregating company data, as well as communicating cross-functionally with senior leadership team to convey accurate high-level updates.Active involvement and preparation for company all-hands calls including weekly Monday morning meeting and quarterly Town Hall. Collaborated with C-Suite and senior leadership to prepare financial data, presentation deck, and talking points.Lead bi-weekly Internal Communications call with key stakeholders from across the organization to ensure alignment on communications initiatives.Created and managed People Data Dashboard through SmartSheet platform by pulling internal people data reports weekly into Excel, running custom formulas, manipulating data, and uploading into dashboard platform. Dashboard is utilized by C-Suite to track progress on DE&I, compensation equity, attrition, tenure, headcount, etc.Utilized project and change management skills to lead implementation of platforms, systems, and work streams.

Researched and wrote content for internal communications, briefings, and company newsletters; prepared mock-ups of web page content for new Diversity & Inclusion Council.Supported Corporate Communications team in the development and implementation of new intranet site for 11,000 employees; assisted in meetings with content owners and worked with departments on curating web pages for intranet.Completed day-to-day projects as assigned by supervisors which included copy editing, creation of slide decks for presentations, and providing feedback in collaborative meetings.

Mastery of Starbucks mission, best practices, and recipes to efficiently and accurately provide customers with drinks, food, and/or product; strong communication skills and teamwork; maintained composure in high pressure scenarios.Awarded Partner of the Quarter by Store Manager after first full quarter of work in store.

Selected to serve as a Teaching Assistant by Dr. Ashley Duggan for Interpersonal Communication. Assisted in organizing classes, conducted office hours twice per week to support student inquiries regarding class assignments, and aided in the process of transitioning curriculum online during COVID-19.

Managed Twitter and Facebook accounts for SGK's global network brand platform (BrandSquare), connecting to over 6,500 followers by aggregating third party posts and promoting SGK business or affiliate content and scheduling out posts in a strategic manner. Wrote a blog post titled "Generation Z's Online vs. In-person Purchasing Habits" and posted it using back-end developing website, post was promoted on social media platforms to ~25,000 followers. Ghost-wrote an article promoting new sustainability initiatives and trends in sustainable packaging, post was promoted on social media platforms to ~25,000 followers.Collected and assessed critical content for SGK newsletter, organized the newsletter using developer site, and scheduled circulation of newsletter via online platforms.

Second-year mentor; Led and was responsible for a group of 15 high school students from around the United States, Ireland, Venezuela, and Japan. Participated in mentor-led activities at Boston College and greater Boston area that allowed the students to better understand Boston College and the Jesuit education.

Supported the day-to-day administrative functions of the law firm while developing a general understanding of all aspects of the firm’s procedures, processes, and policies. Extensive document review and file organization. Provided assistance with special projects at the direction of supervisors. Gained introductory exposure to legal issues facing the firm’s clients.