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@panaseer.com
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Sarah Black is listed as MBA | Customer Success Manager, Panaseer | STEAM Nerd 💡| Active Volunteer 👩🔧 | DE&I Advocate 🎉| LGBTQIA+ Friend 🏳️🌈 at Panaseer, a with 65 employees, based in Rockford, Illinois, United States. AeroLeads shows a work email signal at panaseer.com, phone signal with area code 815, and a matched LinkedIn profile for Sarah Black.
Sarah Black previously worked as Customer Success Manager at Panaseer and Operations Project Manager at Panaseer. Sarah Black holds Master Of Business Administration - Mba, 3.89 from North Central College.
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In the 16 years since I entered the workforce, the one constant has been my penchant for leadership driven by my immutable passion for genuine human connection. Even in roles in which leading teams was not a primary function, like leading the team of 50+ at a startup, I have gravitated toward collaboration; learning from and training my peers, fostering mutual growth. Along the way, I found I had a deep passion for the technologies that bring us together and keep us moving. Having completed MBA in 2024, I hope to make my next step toward executive leadership and find my next position leveraging my expertise in Cybersecurity, software, strategy, international business, and leadership with a challenging and exciting organization. Core skillsRelevant programs: •Salesforce •Smartsheets •Excel •PowerBI •SQL •JIRA •ConfluenceBusiness Expertise: •Operations •Strategic Planning and Management •Data Analytics •SaaS •CRM system development and management •Technical Implementation •Training •Cross-functional Collaboration •Research •Revenue ManagementCommunications: •Conversational Spanish •Organizational Leadership •Public Speaking •Exceptional Written Communication •NegotiationsIn my free time, I am active in the volunteer network serving children, people with disabilities, and underserved communities, and the arts. I find true joy in volunteer outreach and believe my grand purpose in life is simple-- to give love in any and all things I do. My dogs, Dolly and Mathias, join me monthly for camping and hiking (often to National Parks) for more quiet weekend getaways; and, my love of music always ensures they get the best personal concerts on the road trips to our destinations.
Listed skills include Customer Service, Hospitality Industry, Customer Satisfaction, Management, and 46 others.
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Rockford, Illinois, United States
- Manage customer relationships with senior cyber security management and product owners - Train and enable customer teams on their SaaS instance of our product - Leverage insights to find opportunities for account expansion - Track and present customer account health and metrics - Assist in building customized UI reporting and analytics
Atlanta Metropolitan Area
- Cross-functionally analyze processes to determine and resolve areas lacking internal efficiency and speed to value for growth- Assist Finance teams in evaluating gross margins and measuring improvements against OKRs- Design and train teams on programs and systems for streamlined internal and external communications and data analysis
Atlanta, Georgia, United States
- Manage contract-to-live implementation of the CCM platform for cybersecurity and data security compliance both bespoke and in line with regulatory requirements for multiple, long-term technical implementation projects in parallel- Liaise with international CISOs and customer security SMEs on industry needs feeding back to product development and engineering - Maintain internal and external communication channels for each project to drive growth on accounts, indicate promoters and… Show more - Manage contract-to-live implementation of the CCM platform for cybersecurity and data security compliance both bespoke and in line with regulatory requirements for multiple, long-term technical implementation projects in parallel- Liaise with international CISOs and customer security SMEs on industry needs feeding back to product development and engineering - Maintain internal and external communication channels for each project to drive growth on accounts, indicate promoters and referrals, and remediate onboarding challenges, and improve implementation efficiency(Informally, Organizational Support)- Drive planning of logistics, content, and communications around in-person, company-wide conferences and cross-functional collaboration meetings- MC and host of global in-person and virtual company-wide conferences and meetings - Act as functional content presenter for DE&I, Mental Health First Aid, and Operations - Established and Implemented inaugural global structure, mission; serving as President and company representative of the committee since June 2023- Define annual DE&I strategy and maintaining accountability within the committee for agreed KPIs as they support the global organizational culture- Certified in Mental Health First Aid to serve as a resource and support colleagues through both personal and professional emotional challenges or crises Show less
Atlanta, Georgia, United States
- Designed and trained new processes and systems for use by Sales, Implementation, Supply Chain, and Executive Leadership- Consulted with Sales and Leadership teams on strategic planning for transition from traditional software sales to aaS/SaaS model- Established scope and trained international teams for internal support, both technical and administrative- Conducted research and analysis on industry trends for consideration in growth planning and competitive sales strategies-… Show more - Designed and trained new processes and systems for use by Sales, Implementation, Supply Chain, and Executive Leadership- Consulted with Sales and Leadership teams on strategic planning for transition from traditional software sales to aaS/SaaS model- Established scope and trained international teams for internal support, both technical and administrative- Conducted research and analysis on industry trends for consideration in growth planning and competitive sales strategies- Managed product bundle catalogues for hardware and software offerings in alignment with pricing and availability changes- Facilitated retirement of legacy software platforms and managed migration to prevent data loss- Evaluated productivity and growth through data; and advised leadership on strategic initiatives for improvement - Proposed resolutions for efficiency across sales, marketing, implementation, engineering, IT support, and Human Resources- Leveraged product expertise to advise on virtual customer experiences highlighting portfolio differentiators and advised on product enhancements Show less
Greater Chicago Area
- Consulted with small businesses on their operations and offered solutions from the portfolio to address unique business needs. Areas of expertise: POS hardware, software, AI, cloud computing, payments processing, subscription services and packages(SaaS)- Negotiated mutually beneficial contracts in a fiercely competitive Point of Sale subscription/POSaaS market to meet quota- Maintained customer relationships from prospecting to live- Adapted to the rapid tech-industry changes… Show more - Consulted with small businesses on their operations and offered solutions from the portfolio to address unique business needs. Areas of expertise: POS hardware, software, AI, cloud computing, payments processing, subscription services and packages(SaaS)- Negotiated mutually beneficial contracts in a fiercely competitive Point of Sale subscription/POSaaS market to meet quota- Maintained customer relationships from prospecting to live- Adapted to the rapid tech-industry changes through continued education and participation in product and competitive insight focus groups- Facilitated and lead continued learning among peers through open sessions focused on creating success in dynamic markets across the US Show less
Chicago, Illinois
- Generated $500,000 in sales, first 10 months- Developed and customized CRM tool for use across departments - Established relationship and consulted with a marketing agency to re-brand and build SEO and social media campaigns- Trained and onboarded sales personnel
Chicago, Illinois
Rockford, Illinois
- Managed a team of 50+ and their leaders directly under the Vice President- Initiated development of business culture, mission, standards, and practices- Trained staff on new products and seasonally conscious, locally sourced menus and pairings- Created transparent systems of monitoring cashflow for restaurant staff and management- Authored and disseminated all training materials and employee handbooks- Onboarded management teams; hired, onboarded, and trained all service… Show more - Managed a team of 50+ and their leaders directly under the Vice President- Initiated development of business culture, mission, standards, and practices- Trained staff on new products and seasonally conscious, locally sourced menus and pairings- Created transparent systems of monitoring cashflow for restaurant staff and management- Authored and disseminated all training materials and employee handbooks- Onboarded management teams; hired, onboarded, and trained all service staff- Conducted IT support for all operating systems, point of sale, payments processing, and administrative tools Show less
- Supported the Director of Sales with development, negotiations, and management of corporate accounts, group sales, and meeting/catering planning - Independently negotiated contracts and terms for wedding parties, reunions, local sports venues and regional tournaments- Outlined, supplied, and executed banquet event orders (BEO) - Collected and analyzed market data and trends for sales projections - Initiated innovative sales strategies for off-season business… Show more - Supported the Director of Sales with development, negotiations, and management of corporate accounts, group sales, and meeting/catering planning - Independently negotiated contracts and terms for wedding parties, reunions, local sports venues and regional tournaments- Outlined, supplied, and executed banquet event orders (BEO) - Collected and analyzed market data and trends for sales projections - Initiated innovative sales strategies for off-season business development- Liaised with the community and local businesses at formal grand-opening events for new hotels - Other duties included: Cold calling/following leads, recovering former-client relations, and secret shopping/market research Show less
Bloomington/Normal, Illinois Area
Worked with paralegal teams to: Execute in-depth legal research; some for 50 states, organize materials for litigation, enter information into corporate databases, preparing legal memoranda. Primary areas of concentration were Intellectual Property, Title/Registration, Sweepstakes, and Litigation.
Rockford, Illinois Area
Other employees you can reach at panaseer.com. View company contacts for 65 employees →
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Sean Richardson
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Jamal Abdisalam
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Bethan Hewitt
Colleague at PanaseerBuxton, England, United Kingdom
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Colleague at PanaseerCroydon, England, United Kingdom
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Alex Clarke
Colleague at PanaseerGreater Southampton Area, United Kingdom
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Tim Baverstock
Colleague at PanaseerManchester Area, United Kingdom
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Activities and Societies: The National Society of Leadership and Success (NSLS), Alpha Alpha Alpha (Tri-Alpha) Honors Fraternity Elective.
Activities and Societies: - Lambda Epsilon Chi Honors Fraternity - Law Club - Mock Trial - Students With disabilities, volunteer - Legal.
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Sarah Black works for Panaseer.
Sarah Black is listed as MBA | Customer Success Manager, Panaseer | STEAM Nerd 💡| Active Volunteer 👩🔧 | DE&I Advocate 🎉| LGBTQIA+ Friend 🏳️🌈 at Panaseer.
AeroLeads has found 1 work email signal at @panaseer.com for Sarah Black at Panaseer.
AeroLeads has found 4 phone signal(s) with area code 815 for Sarah Black at Panaseer.
Sarah Black is based in Rockford, Illinois, United States while working with Panaseer.
Sarah Black has worked for Panaseer, Ncr Corporation, Northwest Meat Company, The Grillroom Chophouse & Winebar, and Townhouse Winebar.
Sarah Black's colleagues at Panaseer include Zainab Daria, Cara Milligan, Anthony Oduwole, Laura Green, and Sean Richardson.
You can use AeroLeads to view verified contact signals for Sarah Black at Panaseer, including work email, phone, and LinkedIn data when available.
Sarah Black holds Master Of Business Administration - Mba, 3.89 from North Central College.
Sarah Black is listed with skills including Customer Service, Hospitality Industry, Customer Satisfaction, Management, Sales, Revenue Analysis, Direct Sales, and Restaurant Management.
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