Sarah Fluke Email & Phone Number

Phoenix, Arizona, United States

Oversee daily operations for team of 10Develop annual operation budgetOversees implementation of new technology and softwareOversee and manage Communications & Marketing Manager including brand continuity, communications, and marketing initiatives for associationProvide feedback and direction on all member programs and association initiatives including the development of new member programsManage all staff development, HR policies and procedures, onboarding process, and annual salary and bonus structure reviewCollaborate with third party bookkeeper and reviews monthly financialsCollaborate with third party HR consultant on payroll and 401kCollaborate with third party CPA for annual tax returns and auditManage professional liability insurance renewalsReview and manage all contractsCoordinate and manage commercial office move in 2022

Exceeded sponsorship, advertising, and dues budget by $100k in 2019Increased membership unit count by 20k units from February 2019 to August 2020Grew FaceBook following organically by 1,000 followers in 2019Initiated paperless process for events and education in 2020Oversaw website content conversion to new AMSStaff liaison to Membership and Industry Partner Council Committees

Created and coordinated 40 continuing legal educations (CLE) seminars per yearManaged budgets in Excel for 40 CLE seminars per yearExceeded net budgeted goal by $43,000 in 2014Negotiated and coordinated with offsite venues for 7 CLE seminars per yearCollaborated with volunteer speakers to create quality education experiencesFinalized presentation power pointsPrepared seminar manuals in Adobe Standard Collaborated with marketing coordinator on marketing plan for each seminar Operated electronic equipment for webcast programsDeveloped mobile application through Guidebook for offsite programsImplemented Poll Everywhere technology during programs to maximize audience participationMember of the employee Wellness CommitteeEmployee of the quarter, Q3 2015

Assisted Chief of Member Services Division with various projects for organizationScheduled and prepared monthly internal division meetingsCoordinator for Mentor ProgramStaff liaison to Mentor Committee and In-House Counsel CommitteeAssisted Diversity Department with coordination of Board Leadership Institute, Minority Bar Convention and school education programsCreated monthly newsletter for local law schoolsCoordinated and scheduled monthly lunch ‘n learn for membersAssisted Sections Department with monthly CLE programsAssisted CLE Department with seminarsCross-trained for receptionist position and provided back up when neededResponsible for organization’s official LinkedIn Group

Managed client website and firm database overhaulCreated Industry Trade Show boothsOrganized offsite private client appreciation events Scheduled and taught training seminars for clients on basic procedural and legal issuesParticipated in Arizona Multihousing Association Trade Show, Tribute Awards, Education, Networking and Membership CommitteesOpened and organized Civil, Fair Housing and resident dispute filesDrafted Civil motions and subpoenas for Justice and Superior CourtCoordinated firm schedule and maintained calendar for four attorneysManaged, trained and assisted eight employees in daily operationsTracked firm productivity and employee productivity on a daily basisPrepared client invoices on all civil matters in QuickBooks Implemented firm policy on annual reviews, bonus structure, employee uniform policy and PTO policy

Phoenix, Arizona

Prepared 2000+ Summons and Complaints per month for Justice/Superior Court in Maricopa, Pima, Pinal, Cochise, Yavapai and Navajo CountiesDrafted and processed correspondence, simple motions; scheduled and calendared court datesAssisted 3200 clients with procedural questions; attended industry showsAnswered multiple phone lines and organized incoming faxes

Sonoma Ridge Apartments

Responsible for accounts receivable and managing leasing consultants Received/posted/deposited all rental income; maintained and balanced resident ledgers Prepared renewal and non-compliance letters; managed collection and legal proceedingsTrained leasing consultantsScheduled maintenance appointments with third party vendorsSolved problems for residents

Phoenix, Tempe, Peoria, Arizona

Greeted and toured prospective renters; handled office phones and appointmentsRented 75% of homes at Desert Palm Villas, Indian Wells, The Cortina, Sonoma Ridge Apts.Performed 100% of confidential credit/criminal background checks; verified personal incomeDrafted lease documentation for resident execution; maintained and updated resident files

Associates In Arts, Paralegal Studies

Unfinished, Career And Technical Education