Sarah Hardacre Email & Phone Number

Defining and leading a program to scale and accelerate the Airline Retailing Transformation, ensuring we are ready to meet the demands of the market, keeping customer value delivery at the heart of everything we do.

Led a team that was focused on bringing operational efficiency to an organization of more than 150 Product Managers. Together, we drove a transformation program to improve the way we work, ensuring we are focusing on delivering value to our customers at speed; we developed learning and training opportunities for the Product Managers and we improved the way we work with our Sales, Account and Customer Success teams to ensure all our customers get the most from our products.

Led a team of product managers who design and develop innovative solutions in Offer Management aimed at driving sustainable growth for airlines. The role focuses on coaching, shaping and motivating a high performing team working in an area leading the airline industry retail transformation. For all of us to be successful, we invest in talent management, career development and organizational leadership to foster an innovation mindset and achieve our strategic objectives.

Led the product management organization responsible for the Airline Merchandising portfolio of solutions, leading a team of talented and experienced products managers. The aim was to improve the financial performance of the portfolio that consists of both emerging and mature products; cutting costs and driving growth, focusing on optimizing business development, adoption, and profitability initiatives.

Sophia Antipolis

Amadeus entered into a strategic partnership with Accenture to allow both companies to accelerate their leadership in the airline IT business. As part of the partnership team. I pioneered a joint advanced analytics offering that combined the expertise and strength of both companies to respond to the market's call for leadership and innovation.

Sophia Antipolis

Led a team of data scientists, functional experts and business consultants who designed and built business intelligence (BI) solutions for corporations, destination marketing organizations and all types of travel agencies (business, online or traditional).In the first two years of the team, we:* developed a complete solution for destination marketing organizations, allowing them to analyze and react to changes in market trends to build and deploy effective and optimized marketing campaigns* defined bespoke solutions for corporations to track the business travel program to improve their cost control* worked with internal teams to build a stand-alone BI module for corporations, enabling them to monitor and improve their corporate hotel program within their business travel program to ensure the quality of service and duty of care of their corporate travelers .

A team of change management experts was created in January 2013 to focus on improving and evolving the knowledge management, processes and tools used to empower our Integration and Business Consultants working with our travel agency customer base. With more than 50 consultants, working in 10 locations worldwide, we needed to modernize our knowledge management practices to ensure they could work seamlessly together and focusing on our customers business success. We spearheaded new initiatives to foster our relationship with our R&D counterparts, building tools and solutions to ensure the team worked as efficiently as possible while still exceeding our customer expectations.

Nice Area, France

Led the team of Web Services Integration and Business consultants whose mission was to ensure our customers business success using our travel IT products. Led a team of 25 consultants, and animated a community of more than 50 consultants worldwide, fostering communication to drive high performance while controlling costs.

Web Services Integration and Business consultant working with all travel customer segments (airlines, travel agencies, corporations, etc) to ensure their business objectives are met using our travel IT solutions.