Sarah Hartman Email & Phone Number

Cleveland, Ohio, United States

Medina, Ohio, United States

Columbus, Ohio

-Responsible for selling the public space, food and beverage, and function planning services of the center to maximize revenues and profits for the center while keeping quality consistently high.-Responsible for all catered functions from origination to execution by overseeing client functions to ensure client satisfaction. -Work on a consistent basis with.

Columbus, Ohio Area

Major Responsibilities:-Finalize and distribute convention sales leads and all forms related to processing pending and definite business:-Record and manage all forms necessary for bid process including creating bid books.-Following the bid process, assist with coordinating all aspects of site inspections including transportation and communications with all.

Greater Nashville Area, TN

• Prepare & assist in all event contracts for the facility and work with Contract Administrator as required.
• Provide administrative assistance to Sales Managers and Vice President of Sales & Marketing on a daily basis
• Handle and track all leads that come into the facility
• Prepare & maintain sales department weekly, monthly, quarterly, and annual reports as required by Vice President of Sales & Marketing
• Maintains all membership and expense reporting required by the department
• Prepares and maintains all travel and out of town expense reporting for the Sales & Marketing Department

4001 Bell Road, Hermitage, TN 37076

• Responsible for the sales and implementation of sales programs (birthdays, special events, group ticket purchases and online ticket programs) to groups under 50.
• Meet and exceed individual and department sales quotas through adhering to established sales guidelines, policies, and procedures.
• Meet or exceed personal sales /call quotas.
• Taking group ticket orders over the phone and processing orders from start to finish.
• Coordination of ticket pick up with Guest Relations/will-call staff.
• Increase current special events and attendance while developing new special events.

Greater Nashville Area, TN

• Greeted customers and provided them with information on the day’s specials
• Assisted customers in ordering decisions by providing information on menu items
• Prepared café and espresso drinks to customers
• Operate cash register to process payments
• Cleaned and maintained a clean work and customer area
• Demonstrated ability to converse clearly and proficiently with customers and coworkers

Greater Nashville Area, TN

• Coordinated and scheduled with various vendors to ensure that services were delivered in a timely manner
• Acted as intermediary between management and temporary workers to guarantee services were properly performed for clients
• Handled sensitive business information in a work environment with high employee turnover
• Assigned specific tasks or services to staff, ensured that safety and sanitation codes were followed, trained staff to recognize improper guest behavior
• Oversaw staff during large events and trade shows
• Coordinated logistics between departments involved in the event

Columbus, Ohio Area

• Provided customer service in a fast paced environment through all aspects of storeoperations
• Assisted customers in ordering decisions by providing information on menu items
• Relayed orders to the kitchen and ensured accuracy and speed of order
• Provided customers with checks and processed payments
• Helped kitchen staff in food preparation
• Demonstrated ability to converse clearly and proficiently with customers and coworkers

• Worked as an intern under my boss to help assist all phases of the weddingprocess
• Handled clients from the beginning and make sure their wedding is exactly whatthey envisioned
• Attended multiple networking events as well as bride shows
• Directed and coordinated marketing activities and policies to promote productsand services
• Developed pricing strategies while balancing firm objectives with customersatisfaction maximization

• Received guests on arrival with a friendly manner, entered complete details into the computer, operated the switchboard and PBX, messages and enquiries in an disciplined manner
• Greeted and welcomed all hotel guests with a smile
• Reviewed account information and charges with guests during checkout.
• Resolved service-related problems in a timely manner.
• Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
• Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.

• Formed strong relationships with customers and employees to ensure retention and long term business
• Demonstrate time management skills by preparing and arranging tables for customers, as well as large sports teams in a fast paced environment

Bachelor Of Science (B.S.), Hospitality Management

Activities and Societies: Alpha Phi Omega

Education record

Education record