Sarah Baca Email & Phone Number

Orlando, FL, US

Remote

• Reporting directly to senior leadership, I lead initiatives to enhance collaboration and support structures within a critical healthcare solution area. This involves close collaboration across multiple.
• I served as a facilitator and coach for senior team members as they developed collaborative practices, conducting regular check-ins, planning, and review sessions. This fostered better teamwork, reduced isolation among.
• In response to a significant event, I conducted narrative-based group sessions with more than half the organization, using a method called Estuarine Mapping to capture and map the context of the incident. This process.
• To accommodate varying schedules and needs, I created brief, targeted workshops covering topics like emotional resilience, complex case management, and team facilitation. I tailored these sessions based on each.

Orlando, Florida Area

• January 2018 – April 2022 | People Leader of Agile CoachesAs the leader of the coaching team for Express Scripts Pharmacy Technology, I partnered with colleagues across Cigna to implement development initiatives.
• Collaborated with the AI development senior leadership to design workshops that supported the team in adopting updated, resilient practices. These workshops helped team members move from legacy systems to a more.
• To support leadership in navigating an overwhelming volume of data, our team developed a streamlined reporting system focused on organizational health. By consolidating essential metrics into an accessible format with.
• Supported two globally distributed teams, collaborating with product leadership to foster an engaged and inspired work environment. By guiding them away from rigid deadlines and dehumanizing approaches, we established.
• Designed and led workshops to teach core concepts in agile practices and business agility. These included sessions on team roles, responsibilities, and developing collaborative working agreements, which promoted.

Orlando, Florida Area

• Medullan is a small consultancy based in Cambridge, Massachusetts and specializes in applications for large pharmaceutical clients.
• I worked as an agile coach in a large pharmaceutical company, creating training materials and coaching to assist in their agile transformation. The material I wrote introduced the group to a new way of thinking.
• Created training and used it to teach team members the scrum roles, responsibilities, artifacts, and meetings. I coached the team to assist with iterative development, participatory retrospectives, or continual.
• Facilitated team chartering activities with the client, to ensure everyone from user experience, development, and testing had a deep understanding of the patients we were helping, and truly understood our clients’ needs.

Orlando, Florida Area

• I joined the new Orlando mobile application studio to help grow a collaborative, highly productive team from the ground up.
• Coached and trained the team in the agile mindset, developing a hybrid Scrum-Kanban process that fit the team’s unique needs. That process helped the team build iteratively and use regular demos to share with.
• Acted as people leader for a team of nine developers and three quality assurance analysts o I worked with the studio director to create the strategy for how we would build our new applications and ways to ensure our.

Orlando, Florida Area

• As an Agile Coach, I was responsible for coaching ten product delivery teams as they grew to become stronger agile teams, using a framework similar to the Scaled Agile Framework (SAFe).
• Trained and mentored multiple distributed teams on agile methodologies, guiding teams through their transformation to become highly functional agile delivery teams. We transitioned to making high-level feature.
• Helped the Engineering organization define how to work together, using agile principles. We would sit in a conference room and whiteboard processes that “everyone knows” to see where the gaps were. Everyone was so.

Orlando, Florida Area

• I started out as scrum master for the documentation team and was promoted to Scrum Master for the five globally distributed Scrum teams that we had at the time.
• I facilitated sprint ceremonies, such as sprint reviews, retrospectives, and stand ups. This was the first time these teams had someone who would ask questions about their work, encourage them to collaborate, and.
• I organized and facilitated offsite workshops to share the results from our hackathons or to create high-level plans for our releases.

Orlando, Florida Area

• I was a member of the documentation team, writing user guides for our customers. The company had been around almost 10 years but had never had formal documentation. As an enterprise software company, we needed.
• I worked with several scrum teams, asking questions and encouraging developers, product managers, and testers to think about our customers. What problems was our software solving? Would the way we are asking them to.
• I mentored and coached new technical writers, helping them understand our product and the types of questions we needed to ask, as well as how to use information architecture to make the information easy to find.

Orlando, Florida Area

In this role I worked with the documentation team to edit manuals using Arbortext, Word, and Adobe Framemaker. I updated parts lists, edited CAD drawings, and edited existing documentation. I used enterprise processes and solutions to create and edit documentation as part of the documentation team.

Orlando, Florida Area

When I was at nScrypt, I compiled sections from multiple scientists for government proposals. I made sure we knew the deadlines and were submitting proposals to the right people at the right time. I worked with a team on proposals to write, edit, and create a unified voice. I wrote and edited progress and final reports, organizing text and images to meet.

As the web designer for AB&G Consultants, I created marketing emails for events, increasing attendance by 40%. I also assisted with the organization and management of events and maintained the website with frequent updates to content and images.

Master Of Social Work - Msw, Social Work

The Master of Social Work (MSW) program prepares students to become a licensed clinical social worker (LCSW) to provide mental health.

Bachelor In English: Technical Communication, Minor In Marketing, Technical And Scientific Communication

Activities and Societies: Future Technical Communicators, President