Commuted between Dubai and New Zealand to assist ailing parents.

Reported directly to the GM, managed a team of 8, accountable for managing the complete HR function (including L&D). Custodian of the HR Budget, responsible for recruitment, employee relations, HR administration, talent management, government relations including immigration and compensation/benefits/payroll. A member of the leadership team, provided counsel to the senior management team, responsible for setting and delivering people strategies, driving efficient HR operations and… Show more Reported directly to the GM, managed a team of 8, accountable for managing the complete HR function (including L&D). Custodian of the HR Budget, responsible for recruitment, employee relations, HR administration, talent management, government relations including immigration and compensation/benefits/payroll. A member of the leadership team, provided counsel to the senior management team, responsible for setting and delivering people strategies, driving efficient HR operations and promoting a culture of engagement and development. Evaluated the impact and risk mitigation of changes in the labour law. Oversaw vendor selection and administration for health & welfare resources. Advised senior management on organizational design, change management, career development and internal HR communications.Key achievements: • Championed a performance driven culture through the redesign and roll out of an innovative performance management system.• Developed and introduced a comprehensive induction programme, incorporating tours of the plant and corporate knowledge sessions.• Project managed the complete implementation for 2 payroll systems including SAP and an HR Information System.• Increased internal employee satisfaction and reduced attrition levels, through the review and enhancement of the salary and rewards structure.• Recommended and implemented an amendment to employee accommodation provision.• Reduced turnover for a key group of employees, through changing the employment status from third party contractor to company employees and developing an appropriate reward strategy.• Improved operational employee engagement, teamwork and skills through the introduction of an effective cross-skilling program. • Developed a comprehensive training catalogue including identifying and managing external training providers.• Improved Emiratisation – building internal capability.• Developed and monitored HR performance metrics/KPI’s. Show less

Reported to Senior HR Manager, was responsible for business partnering with approximately 20 line managers overseeing 4000+ employees. Provided generalist HR support in the areas of employee relations, performance management, talent management, onboarding and induction, policies and procedures, recruitment and organisation design. Particular expertise and involvement in disciplinary/grievance issues, employee counselling and welfare matters.Key achievements:• Assisted with… Show more Reported to Senior HR Manager, was responsible for business partnering with approximately 20 line managers overseeing 4000+ employees. Provided generalist HR support in the areas of employee relations, performance management, talent management, onboarding and induction, policies and procedures, recruitment and organisation design. Particular expertise and involvement in disciplinary/grievance issues, employee counselling and welfare matters.Key achievements:• Assisted with organisational restructure project within In-flight services.• Performed full analytics of engagement survey data and results for cabin crew.• Set up performance management system for cabin crew including the re-evaluation of competencies required and alignment throughout recruitment / training / online.• Designed and conducted a recruitment / onboarding survey for new employees, which resulted in revised employment brand marketing material and improved administrative and communication processes.• Drafted and implemented various new policies and protocols for effective case management. Show less