Sarah Kamel Email & Phone Number

Serving as a Regional Maintenance Coordinator (EUCOM/CENTCOM) under the PAC-3 Sustainment Operations office for PATRIOT Foreign Military Sales (FMS) programs.Leveraging strong business and cultural acumen to cultivate a positive relationship between PAC-3 Sustainment Operations and various FMS stakeholders (Foreign Military leadership, US Government counterparts and leadership, and other industry personnel).Utilizing a comprehensive knowledge of the PAC-3 lifecycle, an expert handle on FMS policy and best practices, as well as configuration management/performance/obsolescence analyses to provide recommendations to US and FMS partners.Identifying key sustainment priorities and maintenance solutions and coordinating these with the LM PAC-3 International Program Office and International Business Development Office to encourage successful implementation into FMS programs and ensure PATRIOT system readiness worldwide.

Served as a Case Line Manager and Financial Subject Matter Expert for the U.S. Army Aviation and Missile Command (AMCOM) Security Assistance Management Directorate (SAMD) Qatar PATRIOT program.• Utilized knowledge of case development and execution to provide a customer-focused “Total Package Approach” for Foreign Military Sales (FMS) programs. Processing Letters of Request (LORs) and Letters of Offer and Acceptance (LOAs) on the fielding of PATRIOT systems to ensure they are developed with accuracy (to cover all assigned program missions) and in accordance with guidelines established in the Security Assistance Management Manual (SAMM).• Served as a point of contact for life cycle management of FMS items of equipment. Provided continuous liaison with representatives of other countries, other commands, program offices, and private industry to maintain a favorable Security Assistance posture and program, and guarantee the timely execution of supporting contracts.• Routinely extracted, consolidated, and managed data from finance systems (such as the General Fund Enterprise Business Systems – GFEBS, and Logistics Modernization Program – LMP) for complex logistical and financial reports in order to effectively interpret and answer country-specific financial requests and to plan for/address case line monetary issues. Processed financial requests (PWDs/MIPRs) with exceptional attention to detail to ensure that funds are utilized correctly and within allotted budgets.• Creatively applied problem-solving skills to meet assigned missions and DOD objectives. Simultaneously utilized personal background and Arabic language skills to actively encourage a deeper understanding and sensitivity among the SAMD PATRIOT team to cultural and business practices of U.S. CENTCOM partner nations.• Constantly seeking new training opportunities to enhance expertise in providing Security Cooperation solutions and mastering relevant FMS program tools.

• Traveled and applied knowledge of company vision and operations to aid in new store openings in the United States and abroad.• Developed and managed individual and team performance by leading new employees through rigorous hospitality training programs.• Assigned as a team leader at the Huntsville location for Hosts – the faces and first impressions for all guests. Coordinated meetings with other hospitality trainers, management, and trainees to identify unique challenges to workflow and develop new methods to improve service practices and ensure successful shifts.• Utilized verbal communication skills to provide excellent customer service and build good rapport with guests and co-workers alike.• Assisted upper management in supervision and planning to ensure efficiency and quality of service to patrons.

• Supported Program Officers in the development and execution of Department of State (DOS) sponsored programs and itineraries for professional international visitors to the state of Alabama through document preparation/organization scheduling. Adjusting plans as necessary to effectively meet objectives.• Representing the principles of citizen diplomacy by serving as a volunteer member of ISC Alabama's Diplomatic Corps. Accompanied program participants to meetings and provided comprehensive logistics support (including transportation, meeting scheduling, etc.).• Researched and identified future programs for their supportability in Alabama and compiled lists for future grant applications through the DOS International Visitor Leadership Program’s private sector partner, Global Ties U.S. (formerly the National Council for International Visitors).• Translated letters of welcome and program surveys from English to Arabic for future visitors.

• Served on behalf of the UAH Office of International Programs and Services as an American representative to international program participants to help them become acclimated to the culture and customs of the United States.• Promoted cross-cultural exchanges, awareness, and sensitivity through meaningful dialogue (seminars, presentations, study tours, etc.) and lasting relationships.• Worked with varied DOS programs:1. International Leaders in Education Program (ILEP), 20112. Study of the U.S. Institutes for Azerbaijani Student Leaders (SUSI), 2012

Master Of Arts (M.A.), Public Affairs And Policy

Activities and Societies: Most Outstanding Graduate Student (Political Science Department) - 2018-2019 Dean's List - 2018-2019 Nominated.

Bachelor Of Arts (B.A.), Political Science, Philosophy

Activities and Societies: Student Council for the Honors Program, UAH Philosopher's Guild, Alpha Lambda Delta Honors Society, Pi Sigma.