A committed individual, with valuable experience in customer service environments, as well as administrative support expertise and copy writing skills, I possess first-class planning, prioritisation and organisational competence. I am capable of successfully managing various office activities, flourishing when working in a fast-paced business environment.I am experienced in dealing with the customer, with the ability to deliver an exemplary customer experience, acting as the initial liaison for the customer. I continuously provide a professional and personable service, taking ownership of queries and requests, while ensuring customers are satisfised with the outcome.Moreover, I am a great communicator, both verbally and in writing. In 2024, I achieved a BA (Honours) English Literature and Creative Writing (2:1) and I am experienced in copy writing for blogs, websites and newsletters.My personal maxim is to always strive for excellence and it is really important to me that I enjoy my work and achieve both personal and team targets in order to see the positive difference I make. I am happy to discuss possible opportunities at this time, so please feel free to contact me through LinkedIn, and I’ll get straight back to you.