Sarah Henger Email & Phone Number

Morrisville, Nc, Us

• Take the initiative to collaborate with Procurement and Vendor Management team members to provide overall maintenance management of eProcurement systems and best practices• Develop Corporate vendor RFI / RFQ / RFP in support of sourcing management and execution, or utilize similar competitive strategies to maximize the value and quality while minimizing the risk of the final agreement• Manage corporate vendor pricing and terms negotiations, including applicable SLAs and KPIs• Manage overall corporate vendor performance• Act as arbiter between internal stakeholders and vendors• Execute the strategies as developed by departmental leadership to increase corporate savings and assure availability• Work in collaboration with Procurement and Vendor Management leadership on vendor/supplier negotiations strategies for rate and rebate terms• Consult with peers and department leadership to develop procurement processes and policies• Provide guidance to internal stakeholders on processes, corporate policy, training and support

Santa Clara, California, Us

Santa Clara, California, Us

• Prepare responses to client requests for proposal, manage submission and complete follow through of all activities.• Prepare agreements for new client projects.• Monitor existing project status and generate change orders for those projects.• Provide accurate and timely forecasting and pipeline development activity plans.• Demonstrate a subject matter expertise in biostatistics and data management, industry knowledge and competitive differentiation.• Develop and communicate opportunity and account plans.• Develop and maintain all account/contact details within a database/CRM.• Leverage database/CRM and sales analytics to grow sales from existing customer base and expands customer base.• Locate potential business deals by contacting potential partners; discovering and exploring opportunities.• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Demonstrate ability to learn, change, and gain from each experience to become more effective in subsequent sales scenarios.• Manage customer relationships post-sale, including a strategy to develop long term, repeat business relationships.• Work effectively in a matrix team environment to drive and create revenue opportunities.• Maintain a positive, professional, customer-service attitude.

Morrisville, North Carolina, Us

Morrisville, Nc, Us

* Manages aspects of the trial budget process including trial cost analysis, final study budget development including Out of Pocket and FTE costs* Proactively builds and maintains internal and external relationships that support the gathering of business intelligence to support financial & specific operational activities * Effectively manages the budget development lifecycle from customer need identification through proposal preparation and submission * Analyzes customer service needs received in study specification sheets, protocols, CRFs and other supporting information used to prepare proposals (Request for Proposal (RFP) information); identifies discrepancies and works with Business Development to obtain the data or, if none are available, makes reasoned assumptions * Manages the dissemination of initial RFP information to relevant stakeholders and contributors; sets up costing meeting; directs costing meeting(s) to ensure complete review of RFP by appropriate operational attendees, discussion of resourcing needs, and thorough understanding of customer objectives * Assigns responsibilities to appropriate stakeholders and contributors, sets budget development schedule, coordinates and collates input to meet proposal production timelines; identifies, assess, resolves and/or escalates issues as needed * Prepares appropriate resource/service fees using algorithms and electronic spreadsheets, which may also include assisting in departmental reviews, updating initial estimates, analyzing final costs and providing feedback to appropriate stakeholders for input * Provides technical guidance and training to operational employees to ensure consistency in preparation and interpretation of cost estimates* Provides face-to-face, written and telephone contact with representatives from pharmaceutical, biotechnology or medical device companies

Morrisville, Nc, Us

• Liaise with clients and end-users to define and document system requirements.• Work with the development and testing teams to ensure the system is built, tested, and deployed as per the system requirements.• Work with the support and operations team to ensure the successful use of the system.• Participate in client meetings and guiding the client and end-user to successful use of the IRT system by assisting with any problems or questions they have throughout the operations phase.• Implement changes or suggest necessary improvements to system operations, and specifications.• Support and manage the training needs of the end-users and other study personnel.• Oversee and work with the internal IRT project team to successfully design, build, test, and deploy IRT systems.• Work with the client to conduct User Acceptance Testing (UAT).• Work with the client to implement any necessary Software Change Requests (SCRs).• Provide senior staff members with updates on system projects.• Provide feedback on system processes and service delivery methods to maintain internal and external customer satisfaction.• Identify and advocate new technologies, tools and processes to increase effectiveness of the group and services.• Participate in corporate initiatives and actions that ensure the continued success of the company.

Morrisville, Nc, Us

• Assisting Project Managers with the organizing of study specific binders• Work with the assigned IRT project manager and client to develop user guides, worksheets and other IRT validation documentation• Maintain IRT validation documentation• Request, receive and log draft subject and material randomization schedules as per SOP• Request, obtain and log signatures for all final and approved IRT documentation• Request, receive and log Inventory Release Files (IRFs)• Develop IRT presentations and materials for use at Investigator Meetings• Assist with the authoring of Drug Supply Procedures • Assist with the authoring of protocol specific support guidelines• Assist with the conduct of User Acceptance Testing (UAT)• Assist with the release of IRT systems and the conduct of Production Quality Control Tests

- Assist customers with questions, concerns, complaints, problem solutions- Handle cash/check/debit/credit/coupons/gift card transactions- Maintain clean, attractive environment to ensure customer satisfaction

-Using various testing methods verify production methods/machinery pass production expectations-Skilled in Artel use-Make solutions for Artel use-Develop new protocols for production use on various machines-Investigate and solve machine/software errors-Volume verification testing -Serialization testing-Data Analysis•Software and automation robot experience includes: -Tecan Freedom Evo's - Gemini Software - Agilent Bravo Systems - VWorks & Benchworks Software - Labcyte Echo's - Tecan Genesis - Gemini Software - Hamilton Star & Star Plus Machines - Hamilton Method Editor Software - Beckman FX - Beckman Software - Perkin & Elmer Mini-Traks - Winprep Software - TTP Factory Mosquito - CyBio's - Apricot Sokins

Stamford, Connecticut, Us

- Established new business sales relationships via telephone- Acted as the internal point of contact responsible for job posting management- Sold extra OneClick products; Input data; Completed difficult projects in a timely fashion- Trained new hires; Worked with my team to develop and discuss how to better company services

- Met with prospective clients nationwide to set trial runs- Established relationships to ensure highest standards of customer satisfaction; Handled general office duties- Negotiated rates with trucking companies and customers; booked loads; recorded driver/truck/load information; relayed directions to drivers

Orlando, Florida, Us

Anaheim, Ca, Us

Business

General Studies

Associate'S, Science

Bioinformatics

Post-Secondary Education

High School Diploma, High School/Secondary Diplomas And Certificates