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Sarah Malpass Email & Phone Number
Operations Specialist
at
Eurail
1 work email found
@eurail.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Specialist
Location
Netherlands, Netherlands, Netherlands
Company size
Who is Sarah Malpass? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Sarah Malpass is listed as Operations Specialist at Eurail, a company with 233 employees, based in Netherlands, Netherlands, Netherlands. AeroLeads shows a work email signal at eurail.com and a matched LinkedIn profile for Sarah Malpass.
Sarah Malpass previously worked as Customer Service Supervisor for DiscoverEU & B2B/B2I at Eurail and Executive & Senior Leadership Assistant at Eurail. Sarah Malpass holds Level 3 Diploma, Freelance Music Practioner, Distinction from Access To Music.
Company email context
Email format at Eurail
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{first}.{last}@eurail.com
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AeroLeads found 1 current-domain work email signal for Sarah Malpass. Compare company email patterns before reaching out.
Profile bio
About Sarah Malpass
Sarah Malpass is a Operations Specialist at Eurail. She possess expertise in customer service, microsoft office, management, social media, english and 23 more skills. She is proficient in Dutch. Colleagues describe her as "I have worked with Sarah in several capacities over the last few years at Takeaway.com's UK division, and cannot overstate what an asset she has been to the customer service department's development. Sarah has continually been a figure to look up to for customer service agents - inspiring confidence and leading by example. Moreover on a personal level, she is compassionate, thoughtful and a pleasure to work with. "
Listed skills include Customer Service, Microsoft Office, Management, Social Media, and 24 others.
Current workplace
Sarah Malpass's current company
Company context helps verify the profile and gives searchers a useful next step.
Eurail
16 roles · 9 years
Sarah Malpass work experience
A career timeline built from the work history available for this profile.
Customer Service Supervisor For Discovereu & B2B/B2I
Current
May 2022 - Present
Executive & Senior Leadership Assistant
Aug 2020 - Jul 2022
Management Assistant
- Supporting 4 C-level managers- Taking care of diary management, including arranging meetings, lunches, workshops andappointments- Organising and coordinating internal events- Organising and coordinating quarterly board meetings and the yearly Full Assembly - Making international travel arrangements, booking train tickets, flights and accommodation- Being.
Jul 2019 - Aug 2020
Quality Specialist
- Tracking and evaluation of qualitative and quantitative agent performance (team of 30+)- Coaching and mentoring of agents- On-boarding new agents in the Customer Service team- Ensuring all agents are continually trained inline with Employee Journey - Curation of training materials- Development and design of the in-house E-learning platform- Optimizing.
Feb 2018 - Jun 2019
Reservations Representative
- Processing of customer train reservation orders- Coaching of less experienced agents- Updating internal wiki resource portal
Feb 2017 - Feb 2018
Musician
Current
Monody
2017 - Present
~9 yrs 4 mos
Singing Teacher
Current
Self Employed
- Private freelance singing teacher based in Utrecht.
Jan 2017 - Present
Quality Lead
- Management of the daily operations to meet the SLA’s on a global scale.- Management, coaching and development of a multilingual, combined team of +- 10- First point of contact for the client on a daily operational level- Reporting of KPI’s to management and client.- Development and maintainenance of the clients products and systems
Sep 2016 - Oct 2016
Customer Service Supervisor (Acting Customer Service Manager)
- Daily allocation of tasks, motivation and leadership of Call Centre Agents for both UK and Portuguese Markets- Scheduling of 25+ agents and tracking of leave entitlement - Curating and allocating all training materials. Training new employees- Monitoring and recording of staff performance- Tracking of all KPI’s and communication / discussion of these.
Feb 2016 - Aug 2016
Customer Support
- Develop and maintain B2B relationships with Extron dealers - Technical knowledge and support of all Extron products - Issue quotations - Handle all other customer requests as needed- Certified Extron AV Associate
Aug 2015 - Jan 2016
Customer Service Supervisor
- Daily allocation of tasks, motivation and leadership of Call Centre Agents- Scheduling of 25+ agents and tracking of leave entitlement - Curating and allocating all training materials. Training new employees- Monitoring and recording of staff performance- Tracking of all KPI’s and communication / discussion of these with management - Dealing with.
Feb 2013 - Jul 2015
Customer Service Advisor & Administrator (Technology Solutions)
- Customer service/complaints/queries via inbound telephone and email- Record all incoming correspondence- Maintenance of data systems and all relevant administration - Data entry with acute attention to detail- Providing copy documents / contracts and invoices- Liaising with other departments to find suitable customer solutions
Apr 2012 - Aug 2012
Sales Leader (Acting Store Manager)
- Promoted from Sales Assistant in December 2007- Customer service/complaints/queries - Cash-up/till consolidation/Banking- Team training/motivation- Processing of all store orders and credit applications - Administration / generating and relaying store reports- Consistent delivery of extensive product knowledge- Stock replenishment/rolling stock checks.
Nov 2006 - Apr 2012
Sales Assistant
Dtb’S The Stationers
- Customer service/complaints/queries - Tidying / Cleaning / Stock replenishment- Active loss prevention (advocating store security procedures) - Cash-up, till consolidation and conducting banking deposits.
Sep 2005 - Sep 2006
Conference Administrator
- Organisation of all conference materials.- Booking and chasing payment for delegates.- Liaising with relevant agencies and planning of travel and accommodation for guest speakers.- General office administration and data entry- Customer service/complaints/queries
Mar 2005 - Jul 2005
Team & coworkers
Colleagues at Eurail
Other employees you can reach at eurail.com. View company contacts for 233 employees →
MT
Márcia Travassos
Colleague at Eurail
Utrecht Area, Netherlands
View →
VC
Valery Castro
Colleague at Eurail
Netherlands, Netherlands
View →
DŁ
Damian Łoński
Colleague at Eurail
Utrecht, Utrecht, Netherlands, Netherlands
View →
JB
Johannes Blijdenstein
Colleague at Eurail
Amsterdam, North Holland, Netherlands, Netherlands
View →
MB
Michell B.
Colleague at Eurail
Heemskerk, North Holland, Netherlands, Netherlands
View →
TM
Taya Martin
Colleague at Eurail
Ijsselstein, Utrecht, Netherlands, Netherlands
View →
İE
İrem Erol
Colleague at Eurail
Utrecht, Utrecht, Netherlands, Netherlands
View →
NP
Nathalie Padilla
Colleague at Eurail
Goes, Zeeland, Netherlands, Netherlands
View →
AA
Amber Aroyo
Colleague at Eurail
Ouderkerk Aan De Amstel, North Holland, Netherlands, Netherlands
View →
AS
Aneta Szkudlapska
Colleague at Eurail
The Randstad, Netherlands, Netherlands
View →
Márcia Travassos
Colleague at Eurail
Utrecht Area, Netherlands
View →
VC
Valery Castro
Colleague at Eurail
Netherlands, Netherlands
View →
DŁ
Damian Łoński
Colleague at Eurail
Utrecht, Utrecht, Netherlands, Netherlands
View →
JB
Johannes Blijdenstein
Colleague at Eurail
Amsterdam, North Holland, Netherlands, Netherlands
View →
MB
Michell B.
Colleague at Eurail
Heemskerk, North Holland, Netherlands, Netherlands
View →
TM
Taya Martin
Colleague at Eurail
Ijsselstein, Utrecht, Netherlands, Netherlands
View →
İE
İrem Erol
Colleague at Eurail
Utrecht, Utrecht, Netherlands, Netherlands
View →
NP
Nathalie Padilla
Colleague at Eurail
Goes, Zeeland, Netherlands, Netherlands
View →
AA
Amber Aroyo
Colleague at Eurail
Ouderkerk Aan De Amstel, North Holland, Netherlands, Netherlands
View →
AS
Aneta Szkudlapska
Colleague at Eurail
The Randstad, Netherlands, Netherlands
View →
1 education record
Sarah Malpass education
-
Access To Music
FAQ
Frequently asked questions about Sarah Malpass
Quick answers generated from the profile data available on this page.
What company does Sarah Malpass work for?
Sarah Malpass works for Eurail.
What is Sarah Malpass's role at Eurail?
Sarah Malpass is listed as Operations Specialist at Eurail.
What is Sarah Malpass's email address?
AeroLeads has found 1 work email signal at @eurail.com for Sarah Malpass at Eurail.
Where is Sarah Malpass based?
Sarah Malpass is based in Netherlands, Netherlands, Netherlands while working with Eurail.
What companies has Sarah Malpass worked for?
Sarah Malpass has worked for Eurail, Eurail.Com, Monody, Self Employed, and 5Ca.
Who are Sarah Malpass's colleagues at Eurail?
Sarah Malpass's colleagues at Eurail include Márcia Travassos, Valery Castro, Damian Łoński, Johannes Blijdenstein, and Michell B..
How can I contact Sarah Malpass?
You can use AeroLeads to view verified contact signals for Sarah Malpass at Eurail, including work email, phone, and LinkedIn data when available.
What schools did Sarah Malpass attend?
Sarah Malpass holds Level 3 Diploma, Freelance Music Practioner, Distinction from Access To Music.
What skills is Sarah Malpass known for?
Sarah Malpass is listed with skills including Customer Service, Microsoft Office, Management, Social Media, English, Sales, Leadership, and Teamwork.
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