Sarah Marzouk Email & Phone Number

København Ø

Currently working as an Operations Manager at CIBT, responsible for managing day-to-day operations and resources for visa services & Document Services.• Focus on brand awareness and customer satisfaction to ensure exceptional service and support to clients.• Leads a team of professionals to deliver efficient and effective services to clients.• Possesses experience in operations management and customer service, as well as strong analytical and problem-solving skills.• Develops and implements effective strategies to drive business growth and enhance operational efficiency.• Fosters a culture of collaboration and innovation in fast-paced environments.• Committed to making a meaningful impact.

Hellerup, Region Hovedstaden, Danmark

Worked as a Team Leader at CIBT, responsible for managing a team of visa and legalisation consultants.• Developed and implemented strategies to increase revenue and improve service delivery.• Focus on achieving business goals and enhancing customer satisfaction.• Trained and coached team members to help them achieve their full potential.• Identified areas for process improvement and implemented solutions to drive efficiency.• Strong leadership skills and ability to build relationships with clients and team members.• Drove successful outcomes and ensured client satisfaction.• Passionate and results-driven professional with a focus on delivering exceptional customer service and driving business success.

Hellerup, Region Hovedstaden, Danmark

Worked as a Visa and Legalisation Consultant.• Assisted clients with visa and legalisation requirements for various countries.• Provided excellent customer service and support to clients.• Knowledgeable about various visa and legalisation requirements and processes.• Ability to manage multiple cases and prioritize tasks to meet deadlines.• Worked closely with clients and embassy officials to ensure successful outcomes.• Strong communication and interpersonal skills to handle complex situations.• Dedicated to ensuring client satisfaction and providing effective solutions to meet their needs.

Copenhagen Area, Denmark

Specialized in interpreting and translations for all parties, that can feel safe and communicate with me as a facilitator. Strong linguistic and professional skills, a deep cultural understanding and respect. This combination ensures that I provide an efficient, professional and committed service to the various municipalities, language centers, hospitals and courts. Therefore, I put also emphasis on achieving always a successful interpretation of the end of my task that can benefit all parties in all areas.

Roskilde

Copenhagen Area, Denmark

Customer advice, and billing and processing of energy advice, sells electricity and natural gas, sells and installs solar, geothermal and heat pumps, resolve installation tasks in electrical, plumbing, ventilation, fiber technology, automation, climate control and delivers electricity, district heating, fiber and clean drinking water to the Triangle Area and Funen.

Copenhagen Area, Denmark

Customer advice, and billing and processing of energy advice, sells electricity and natural gas, sells and installs solar, geothermal and heat pumps, resolve installation tasks in electrical, plumbing, ventilation, fiber technology, automation, climate control and delivers electricity, district heating, fiber and clean drinking water to the Triangle Area and Funen.

Copenhagen Area, Denmark, Odense Area, Denmark

I have worked in various TDC Shops in the country, both in Copenhagen and Odense. There is focus on telephony, Internet, TV, and data communications.Thus, I have been responsible for the establishment of a sales ready store, and over time I have been responsible for the storage and administrative tasks. I have helped to develop and help other employee in their process in the shop and training. Thus, I have helped boost to achieve store targets.

Master Of Arts (M.A.), Middle Eastern Language And Society

Ba. In Business And Modern Languages, Arabic, Bachelor Of Arts (Ba) In Business, Language And Culture (Arabic)

Advanced Arabic, Culture And History/Religion, Language, Culture, History And Religion In Middle East

Hf Student Courses, Courses

Danish, English, Mathematics and Arabic Courses

Secondary School, Mathematics