Sarah Welsh

Sarah Welsh Email and Phone Number

Senior Customer Success Manager @ Paycor
Washington, DC, US
Sarah Welsh's Location
Forest Hill, Maryland, United States, United States
Sarah Welsh's Contact Details

Sarah Welsh personal email

n/a
About Sarah Welsh

Sarah Welsh is a Senior Customer Success Manager at Paycor.

Sarah Welsh's Current Company Details
Paycor

Paycor

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Senior Customer Success Manager
Washington, DC, US
Website:
paycor.com
Employees:
2909
Sarah Welsh Work Experience Details
  • Paycor
    Senior Customer Success Manager
    Paycor
    Washington, Dc, Us
    View
  • Quorum
    Customer Success Manager Ii
    Quorum Apr 2023 - Present
    Washington, District Of Columbia, Us
    Quorum is best in class public affairs software that helps you work smarter and move faster to map track change and report on your policy landscape.- Managing $2.5 M in ARR - Supporting marquee, strategic accounts- Leading Executive Business Reviews to highlight wins, get ahead of potential churn risks and add value- Problem solving and conflict resolution - Renewal strategy, combined efforts with renewal specialists - Work cross-functionally with Sales, Product, Marketing, Operations, Legal, Finance- Identify and support upsell opportunities - Quickly establish strong relationships to serve as a strategic advisor for clients- Utilize CRM to forecast and manage interactions - Analyze trends and call out opportunities in platform usage
    View
  • Jungle Scout
    Customer Success Manager
    Jungle Scout Apr 2021 - Apr 2023
    Austin, Texas, Us
    Jungle Scout's Enterprise Cobalt platform allows users to empower their business decisions by simplifying e-commerce data analytics and supercharging advertising impact. - Managed $1.5MM in ARR for the Enterprise business segment -Founding member of the Enterprise CSM team, the Enterprise product was in it's start up phase during my tenure- Tested and iterated on internal and external processes and procedures- Engaged clients to increase net retention YOY - Worked cross-functionally with Sales, Product, Marketing, Operations, Legal, Finance- Used a CRM to efficiently manage a large book of business- Translated technical explanations into business jargon - Direct support for public API and Data Cloud solutions - Defined and presented clients’ needs to the data and product teams - Spearheaded the development of multiple programs to ensure clients are receiving white glove service while I support them in achieving their business goals as well as a strong ROI
    View
  • Beekeeper Marketing
    Customer Engagement Manager
    Beekeeper Marketing Mar 2020 - Apr 2021
    San Francisco, California
    Beekeeper Marketing, a subliterary of Advantage Solutions, is a full service Amazon Agency serving a range of clients from fortune 500 to small starts ups in the consumer and packaged goods space to achieve success on the Amazon marketplace. - Proactively monitor clients’ Amazon catalogs to ensure that any changes Amazon or 3P sellers make are detected and communicated to my team and the client- Update clients’ Amazon catalogs including adding new items, editing images, revising copy, creating variations, managing coupons, and keyword optimization- Open and monitor support cases within Amazon for urgent issues- Conduct business analytics and ROI analyses- Deliver recommendations on the account that will enable our team to deliver strong sales growth and excellent customer service to our clients- Sit on the Culture Keepers committee to keep remote company culture thriving
    View
  • Element Fleet Management
    Web Technical Analyst (Customer Support)
    Element Fleet Management Sep 2017 - Mar 2020
    Toronto, Ontario, Ca
    Element Fleet Management, the largest fleet management company in the world, empowers your fleet to be safer, smarter and more productive.- Responsible for handling inbound communications regarding technical issues surrounding the various websites used by our clients- Managing inbound communications (phone and email) from clients and internal users, opening and working Salesforce cases, opening and monitoring ServiceNow Tickets for troubleshooting and resolving technical issues- Provisioning access for internal and external users - First level Telematics support
    View
  • Ezrine, Castro & Stavisky, P.A.
    Legal Assistant
    Ezrine, Castro & Stavisky, P.A. May 2017 - Sep 2017
  • R&P Settlement Group, Llc
    Pre-Processor
    R&P Settlement Group, Llc Apr 2016 - Apr 2017
  • Ann Inc. (Parent Company Of Ann Taylor, Loft & Lou & Grey)
    Sales Lead
    Ann Inc. (Parent Company Of Ann Taylor, Loft & Lou & Grey) Sep 2015 - Apr 2016
    New York, Ny, Us
    View
  • Journeys
    Store Manager
    Journeys Sep 2011 - May 2014
    Nashville, Tennessee, Us
    View

Sarah Welsh Education Details

  • Towson University
    Towson University
    Psychology

Frequently Asked Questions about Sarah Welsh

What company does Sarah Welsh work for?

Sarah Welsh works for Paycor

What is Sarah Welsh's role at the current company?

Sarah Welsh's current role is Senior Customer Success Manager.

What is Sarah Welsh's email address?

Sarah Welsh's email address is sa****@****ing.com

What schools did Sarah Welsh attend?

Sarah Welsh attended Towson University.

Who are Sarah Welsh's colleagues?

Sarah Welsh's colleagues are Justice Anderson, Heath Sitton, Sveto Duretic, Kim Carpenter, Emily Horn, Breyana Adams, Amanda Piening.

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