Sara Hopes Email & Phone Number

Santa Clara

Promoted from Inside Sales Representative within 3 months of hireFoster relationships with current customersCollaborate with various departments- engineering, sales, and marketing- to provide clients with most proper solutionProject manager for deployments of customers purchasesAnalyze customer needs and research into new markets for product Maintain time management, organizational, and communication skillsUtilize Salesforce, Microsoft CRM, and Microsoft Suite

Palo Alto, California

Provided our high end clientele with personalized and outstanding customer service Tracked sales daily to ensure monthly sales goals were met and provided sales associates with in the moment coachingAssisted in hiring and training of new employees

As the Supervisor for Mentors, my responsibilities included: - Assisted with creating exams after reviewing material covered in class and listening to feedback from mentors - Recruited and interviewed mentors - Ensured mentors completed grading assignments in timely manner

As an Research Intern, I was responsible for: - Researched in depth requirements for Fair Trade and Energy Star certifications- Conducted interviews with professionals in the industry to gain first hand insight - Complied research to produce a study guide for an exam to certify mangers as sustainable

- Organized weekly meetings by networking with business professionals - Mentored members and oversees club’s perpetual success -Attended and participated in monthly College of Business Dean’s meetings

- Utilized social media to communicate with members and promote events - Created club brochure, flyers for weekly meetings and special events- Participated in weekly board meetings and helped plan and assist at events

Experience Opportunity House Thrift Store Summer 08 During Summer 2008, worked under Kelly Westbrook organizing merchandise and operating the cashier Inventoried merchandise; clothes, shoes, kitchen wares, and furnitureTook part in customer service about the store