Sarah Phelps Email & Phone Number

Created the end-to-end customer journey for customer space travelers on Blue Origin's suborbital New Shepard vehicleExecuted the Astronaut Experience for eight human flights (43 Astronauts) and countingBuilding the customer experience for Blue Origin's orbital vehicle New Glenn and a multi-use commercial space station, Orbital ReefDriving the Astronaut Sales Team, building sales pipelines through special events and personnel development to increase New Shepard Astronaut SalesManaging the Customer Experience team with members located in seven different locations across time zones.Directing corporate partnership strategy and building partner relationshipsClub Ambassador for Blue Origin's non-profit Club for the FutureFounding member of Blue Origin’s Business Resource Group, New Fisher, aiming to support parents

Kent, Washington

Big Sky, Montana

Oversees operations of the YC Member Services team including Concierge, Travel Concierge/YC Shuttle, Valet, Photography and Operations Marketing, Spa and Fitness Centers, and YC Outfitters – YC’s Retail, Retail, and Repair team. This is a team of 120 people with yearly revenues over $5.5 million and operating costs of $4.2 million.Creative director and manager of all Special Events at the Club. Events range from 8 – 800 attendees. Manage yearly events budget of $600,000 - $1,000,000.Conducts all New Member OrientationsDevelops and schedules the YC Master Calendar – 4000 events annuallyOversees creation of all Operations Marketing materials including weekly newsletters, event invitation, and all other written YC communicationsDeveloped YC’s Residential Services department including oversight of the Housekeeping, Property Managers, Lodging Reservations, and Caretaker teams

Paradise Island Property, Bahamas

Teacher (French 1, 2, 3, & AP), Track Coach, National Honor Society Advisor, Freshman Class Advisor, French Club Advisor

Ba, French Area Studies

Activities and Societies: Delta Delta Delta, Class of '99 Council, On Tap, Cornell National Scholars

Education record

Education record