Sarah Phelps Email and Phone Number
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Sarah Phelps is Director of Blue Origin’s Astronaut Sales, Customer Experience, and Commercial Partnerships teams for New Shepard, New Glenn, Space Systems, and Lunar Development. She has more than 20 years of experience in leadership roles at luxury hotels and resorts around the country and brings deep experience in experiential and transformational travel, including more than 13 years at the Yellowstone Club and additional experience in education, nonprofits, and all-inclusive resorts. Deeply passionate about creating life-changing customer experiences, Sarah developed the New Shepard customer experience and led the design, build-out, and establishment of Astronaut Village at Launch Site One. Her singular focus is providing world class service to the astronauts who make Blue Origin’s mission possible. She holds a Bachelor of Arts from Cornell University and lives in Kent, WA with her daughter, Sydney. She’s active in the local Kent community as a school volunteer and coach for various levels of youth basketball and volleyball, and serves as a board member for the Customer Experience Program at Bellevue College’s Tombolo Institute.
Blue Origin
View- Website:
- blueorigin.com
- Employees:
- 3011
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Director, Astronaut Sales, Commercial Partnerships, And Customer ExperienceBlue Origin Oct 2022 - PresentCreated the end-to-end customer journey for customer space travelers on Blue Origin's suborbital New Shepard vehicleExecuted the Astronaut Experience for eight human flights (43 Astronauts) and countingBuilding the customer experience for Blue Origin's orbital vehicle New Glenn and a multi-use commercial space station, Orbital ReefDriving the Astronaut Sales Team, building sales pipelines through special events and personnel development to increase New Shepard Astronaut SalesManaging the Customer Experience team with members located in seven different locations across time zones.Directing corporate partnership strategy and building partner relationshipsClub Ambassador for Blue Origin's non-profit Club for the FutureFounding member of Blue Origin’s Business Resource Group, New Fisher, aiming to support parents
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Director, Astronaut ExperienceBlue Origin Aug 2018 - PresentKent, Washington
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Director Of Member ServicesYellowstone Club Feb 2005 - Jul 2018Big Sky, MontanaOversees operations of the YC Member Services team including Concierge, Travel Concierge/YC Shuttle, Valet, Photography and Operations Marketing, Spa and Fitness Centers, and YC Outfitters – YC’s Retail, Retail, and Repair team. This is a team of 120 people with yearly revenues over $5.5 million and operating costs of $4.2 million.Creative director and manager of all Special Events at the Club. Events range from 8 – 800 attendees. Manage yearly events budget of $600,000 - $1,000,000.Conducts all New Member OrientationsDevelops and schedules the YC Master Calendar – 4000 events annuallyOversees creation of all Operations Marketing materials including weekly newsletters, event invitation, and all other written YC communicationsDeveloped YC’s Residential Services department including oversight of the Housekeeping, Property Managers, Lodging Reservations, and Caretaker teams -
ExcursionsClub Med Feb 2004 - Sep 2004Paradise Island Property, Bahamas -
French TeacherPalm Desert High School Sep 2001 - Jun 2003Teacher (French 1, 2, 3, & AP), Track Coach, National Honor Society Advisor, Freshman Class Advisor, French Club Advisor
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Executive AssistantRafferty Consulting Group May 2000 - Aug 2001
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ProducerKesq-Tv Nov 1999 - Apr 2000
Sarah Phelps Skills
Sarah Phelps Education Details
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French Area Studies -
Palmdale High School
Frequently Asked Questions about Sarah Phelps
What company does Sarah Phelps work for?
Sarah Phelps works for Blue Origin
What is Sarah Phelps's role at the current company?
Sarah Phelps's current role is Director, Astronaut Experience at BLUE ORIGIN.
What is Sarah Phelps's email address?
Sarah Phelps's email address is sa****@****lub.com
What is Sarah Phelps's direct phone number?
Sarah Phelps's direct phone number is +140699*****
What schools did Sarah Phelps attend?
Sarah Phelps attended Cornell University, Palmdale High School, Cornell University.
What skills is Sarah Phelps known for?
Sarah Phelps has skills like Event Planning, Hospitality, Event Management, Customer Service, Social Media, French, Hospitality Management, Public Relations, Marketing, Social Media Marketing, Hotels, Public Speaking.
Who are Sarah Phelps's colleagues?
Sarah Phelps's colleagues are Cole L., Alexander Hessing, Robert Freelowski, Zack Bassett, Michael Mcclure, Steve Feigleson, Jennifer Horton.
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Sarah Phelps
Program Director💡15 Years Experience In Adult Learning🦄 Award-Winning Program Creator 🏛️Award-Winning Writer🪂Experienced National Deibj Speaker 🌈Omaha, Ne2hillcresthealth.com, hillcresthealth.com -
Sarah Phelps
Cornelius, Nc4gmail.com, firstannapolis.com, wellsfargo.com, wellsfargo.com
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