Sarah Phelps

Sarah Phelps Email and Phone Number

Director, Astronaut Experience at BLUE ORIGIN @ BLUE ORIGIN
kent, washington, united states
Sarah Phelps's Location
Kent, Washington, United States, United States
Sarah Phelps's Contact Details

Sarah Phelps personal email

n/a

Sarah Phelps phone numbers

About Sarah Phelps

Sarah Phelps is Director of Blue Origin’s Astronaut Sales, Customer Experience, and Commercial Partnerships teams for New Shepard, New Glenn, Space Systems, and Lunar Development. She has more than 20 years of experience in leadership roles at luxury hotels and resorts around the country and brings deep experience in experiential and transformational travel, including more than 13 years at the Yellowstone Club and additional experience in education, nonprofits, and all-inclusive resorts. Deeply passionate about creating life-changing customer experiences, Sarah developed the New Shepard customer experience and led the design, build-out, and establishment of Astronaut Village at Launch Site One. Her singular focus is providing world class service to the astronauts who make Blue Origin’s mission possible. She holds a Bachelor of Arts from Cornell University and lives in Kent, WA with her daughter, Sydney. She’s active in the local Kent community as a school volunteer and coach for various levels of youth basketball and volleyball, and serves as a board member for the Customer Experience Program at Bellevue College’s Tombolo Institute.

Sarah Phelps's Current Company Details
BLUE ORIGIN

Blue Origin

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Director, Astronaut Experience at BLUE ORIGIN
kent, washington, united states
Website:
blueorigin.com
Employees:
3011
Sarah Phelps Work Experience Details
  • Blue Origin
    Director, Astronaut Sales, Commercial Partnerships, And Customer Experience
    Blue Origin Oct 2022 - Present
    Created the end-to-end customer journey for customer space travelers on Blue Origin's suborbital New Shepard vehicleExecuted the Astronaut Experience for eight human flights (43 Astronauts) and countingBuilding the customer experience for Blue Origin's orbital vehicle New Glenn and a multi-use commercial space station, Orbital ReefDriving the Astronaut Sales Team, building sales pipelines through special events and personnel development to increase New Shepard Astronaut SalesManaging the Customer Experience team with members located in seven different locations across time zones.Directing corporate partnership strategy and building partner relationshipsClub Ambassador for Blue Origin's non-profit Club for the FutureFounding member of Blue Origin’s Business Resource Group, New Fisher, aiming to support parents
  • Blue Origin
    Director, Astronaut Experience
    Blue Origin Aug 2018 - Present
    Kent, Washington
  • Yellowstone Club
    Director Of Member Services
    Yellowstone Club Feb 2005 - Jul 2018
    Big Sky, Montana
    Oversees operations of the YC Member Services team including Concierge, Travel Concierge/YC Shuttle, Valet, Photography and Operations Marketing, Spa and Fitness Centers, and YC Outfitters – YC’s Retail, Retail, and Repair team. This is a team of 120 people with yearly revenues over $5.5 million and operating costs of $4.2 million.Creative director and manager of all Special Events at the Club. Events range from 8 – 800 attendees. Manage yearly events budget of $600,000 - $1,000,000.Conducts all New Member OrientationsDevelops and schedules the YC Master Calendar – 4000 events annuallyOversees creation of all Operations Marketing materials including weekly newsletters, event invitation, and all other written YC communicationsDeveloped YC’s Residential Services department including oversight of the Housekeeping, Property Managers, Lodging Reservations, and Caretaker teams
  • Club Med
    Excursions
    Club Med Feb 2004 - Sep 2004
    Paradise Island Property, Bahamas
  • Palm Desert High School
    French Teacher
    Palm Desert High School Sep 2001 - Jun 2003
    Teacher (French 1, 2, 3, & AP), Track Coach, National Honor Society Advisor, Freshman Class Advisor, French Club Advisor
  • Rafferty Consulting Group
    Executive Assistant
    Rafferty Consulting Group May 2000 - Aug 2001
  • Kesq-Tv
    Producer
    Kesq-Tv Nov 1999 - Apr 2000

Sarah Phelps Skills

Event Planning Hospitality Event Management Customer Service Social Media French Hospitality Management Public Relations Marketing Social Media Marketing Hotels Public Speaking Hospitality Industry Strategic Planning Social Networking Fundraising Nonprofits Operations Management Contract Negotiation

Sarah Phelps Education Details

Frequently Asked Questions about Sarah Phelps

What company does Sarah Phelps work for?

Sarah Phelps works for Blue Origin

What is Sarah Phelps's role at the current company?

Sarah Phelps's current role is Director, Astronaut Experience at BLUE ORIGIN.

What is Sarah Phelps's email address?

Sarah Phelps's email address is sa****@****lub.com

What is Sarah Phelps's direct phone number?

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What schools did Sarah Phelps attend?

Sarah Phelps attended Cornell University, Palmdale High School, Cornell University.

What skills is Sarah Phelps known for?

Sarah Phelps has skills like Event Planning, Hospitality, Event Management, Customer Service, Social Media, French, Hospitality Management, Public Relations, Marketing, Social Media Marketing, Hotels, Public Speaking.

Who are Sarah Phelps's colleagues?

Sarah Phelps's colleagues are Cole L., Alexander Hessing, Robert Freelowski, Zack Bassett, Michael Mcclure, Steve Feigleson, Jennifer Horton.

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