Sarah Phillips Email & Phone Number

Asheville, Nc

INVENTORY MANAGEMENT● analyze sales data for forecasting and purchasing of product inventory levels● create and submit purchase orders for products● work with vendors to ensure production, quality control, and on-time delivery of goods● receive products into inventory● trend forecasting via data analysis to inform product conception● create and manage spreadsheets to direct and assist sales goals● closely monitor inventory and modify processes in order to maximize profitsLOGISTICS COORDINATION● liaise with warehouse and fulfillment team to streamline processes● coordinate international and domestic shipment of goods● familiarize self and team with client guidelines and shipping requirementsBOOKKEEPING● create and send customer invoices● run monthly commission and royalty reports● process customer payments● reconcile monthly account balances● enter vendor bills and track payments● issue collection statements as needed and work with customers to receive paymentOPERATIONAL DUTIES● create item records for website sales● maintain online inventory levels● organize product codes● assist with editing and finalization of catalogs, supplements, and marketing materials● design and create marketing materials as needed● create sales reports● maintain mailing lists of customers, sales reps, vendors, etc.● enter retail and wholesale orders when needed● provide guidance to operations team members● oversee and modify operational processes for efficiency

Asheville, Nc

● manage inventory for B2B and B2C business● track inventory, both finished goods and components● track sales of goods● coordinate inventory needs based on incoming orders, including large orders that require special handling● coordinate daily with Customer Accounts Manager to ensure timely shipment of orders● coordinate daily with 3PL warehouse to ensure stock is available for all pending orders● forecasting: work with Buyer to anticipate inventory needs● assist Buyer with setting up new vendors and new item codes in ERP system● assist Customer Accounts Manager with any additional needs to fulfill orders and solve problems for customers● manage online inventory allocation● consult on product development● set up new product codes in website and POS

Asheville, Nc

ORDER MANAGER● manage all wholesale, retail and distributor accounts and maintain relationships with sales reps● liaison with third-party fulfillment house● manage customer accounts, including shipping agreements and vendor guidelines● develop and continue to improve order entry, fulfillment, invoicing, inventory management and collections process ● communicate with sales reps● manage collections accounts● enter retail and wholesale orders● manage data entry and customer service ● track sales per region and representative● manage Excel documents for sales team● travel to trade shows; set up booth and assist customers with questions and ordersCUSTOMER SERVICE & MARKETING● assist with customer orders and questions via phone and email● respond to new customer inquiries and set up wholesale accounts● educate new customers about Seltzer brand● manage mailing lists for new product releasesMERCHANDISE PLANNING● track inventory and sales ● plan inventory ordering● create purchase orders● consult on product development● update website inventory● set up new product codes in website and POS

Atlanta, Ga

● report directly to CEO & CFO● generate and distribute quotes to clients● greet walk-in clients● contact clients regarding orders● receive and process payments● package and ship orders using UPS and FedEx Ship Manager software● receive and process incoming orders● track and update order information● prepare orders for local delivery● order shipping and office supplies● send, receive and distribute faxes● customer service● answer, screen and direct multi-line telephone

Atlanta, Ga

● customer service● answer and direct multi-line telephone● receive and process payments● meet with potential clients and discuss printing needs● generate and distribute quotes to clients● develop and maintain relationships with clients● place orders with vendors for custom print orders● contact vendors for stock, supplies and custom order progress● contact clients regarding orders● record sale and order information● minimal design work