Sarah Scott

Sarah Scott Email and Phone Number

Head of Project Management Office @ Intradiem
St. Louis, MO, US
Sarah Scott's Location
St Louis, Missouri, United States, United States
About Sarah Scott

I am a highly accomplished leader with 20+ years of comprehensive experience in spearheading large-scale transformations across telecommunications, technology, digital operations, and workforce management fields. I bring a proven history of implementing customer-focused strategies and driving success in the fiercely competitive tech industry, all while steering sizable, multifaceted teams. Renowned for a dynamic and transformative leadership approach, I am instrumental in shaping high-performing teams that promote sustained growth and contribute significant savings to the organization. As an innovative thought leader, I excel in revolutionizing customer experiences and devising cost-saving strategies. I have a knack for recognizing and seizing opportunities for process enhancement and efficiency augmentation, which ultimately align with and promote the overall business objectives.

Sarah Scott's Current Company Details
Intradiem

Intradiem

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Head of Project Management Office
St. Louis, MO, US
Website:
intradiem.com
Employees:
232
Sarah Scott Work Experience Details
  • Intradiem
    Head Of Project Management Office
    Intradiem
    St. Louis, Mo, Us
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  • At&T
    Director - Workforce Operations & Product Management
    At&T Jan 2023 - Present
    Greater St. Louis
    Lead a team of 200+ employees responsible for workforce management; transforming the business with an enterprise mindset driving simplicity and value. - Product ownership of AI human centric technology- PMO- Scheduling and skilling 25,000 agents using IEX technology- Integrated AI and BOT technology - Simplified business process- Implemented new operating models - Deployment of operational strategies to meet the demands of the customer while balancing the needs… Show more Lead a team of 200+ employees responsible for workforce management; transforming the business with an enterprise mindset driving simplicity and value. - Product ownership of AI human centric technology- PMO- Scheduling and skilling 25,000 agents using IEX technology- Integrated AI and BOT technology - Simplified business process- Implemented new operating models - Deployment of operational strategies to meet the demands of the customer while balancing the needs of employees Show less
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  • At&T
    Director - Process Re-Engineering
    At&T Sep 2022 - Feb 2023
    St Louis, Missouri, United States
    View
  • At&T
    Director - Customer Care Operations Transformation
    At&T Jun 2021 - Sep 2022
    United States
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  • At&T
    Associate Director - Product Management & Development
    At&T Apr 2020 - May 2021
    St Louis, Missouri, United States
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  • At&T
    Principle Program Project Manager - Program Management Office (Pmo)
    At&T 2016 - Apr 2020
    Chicago, Illinois, United States
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  • At&T
    Lead Digital Manager - Chat, Sales & Product Management
    At&T 2013 - 2016
    Chicago, Illinois, United States
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  • At&T
    Lead Digital Manager - Product Management
    At&T Jan 2009 - Jan 2013
    Chicago, Illinois, United States
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  • At&T
    Vendor Manager - Digital Operations
    At&T 2008 - 2009
    Chicago, Illinois, United States
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  • At&T
    Senior It Program Project Manager - Digital Sales & Ordering
    At&T 2006 - 2008
    St Louis, Missouri, United States
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  • At&T
    Senior It Project Manager - Digital User Experience Design
    At&T 2005 - 2006
    St Louis, Missouri, United States
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  • At&T
    It Project Manager - Digital Sales, Ordering & Service
    At&T 2003 - 2005
    St Louis, Missouri, United States
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Sarah Scott Education Details

Frequently Asked Questions about Sarah Scott

What company does Sarah Scott work for?

Sarah Scott works for Intradiem

What is Sarah Scott's role at the current company?

Sarah Scott's current role is Head of Project Management Office.

What schools did Sarah Scott attend?

Sarah Scott attended Saint Louis University, Saint Louis University - Madrid Campus.

Who are Sarah Scott's colleagues?

Sarah Scott's colleagues are Phil Carter, Esco Hamidovic, Ching Yeung, Jelani Chase, Mark Smith, Jeff Christopher, Larry Swift.

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