Sarah Shouse Email & Phone Number

Raleigh, Nc, Us

Morrisville, North Carolina, United States

Raleigh, North Carolina, United States

- Assisted with necessary management responsibilities to ensure maximum enrollment and effective cost control to produce profit; Increased enrollment by 70% in 2021; Ended Q4 2021 at 100% capacity.- Managed and advocated for customers post enrollment by providing updated information, expediting resolution of issues, and ensuring needs and wants were being communicated and met.- Built strong relationships while being the point of contact for over 150 families and 36 staff members.- Reviewed customer and staff feedback to proactively identifying opportunities to improve satisfaction for short term and long term needs.- Partnered with other Primrose school Directors and stakeholders to present long-term roadmaps and ensure strategic goals were being met.- Ensured all staff worked within the policies and procedures provided by Primrose Schools, the Balanced Learning Curriculum and the NC Department of Early Childhood Education.- Managed yearly professional development trainings ensuring all staff were current on necessary trainings and assigned appropriate trainings based on staff developmental paths through our LMS system.- Maintained strong, positive relationships with all staff members; Responded to all questions and complaints in a timely manner; Conducted 1 on 1 check in’s monthly to evaluate performance and address any needs.

Raleigh, North Carolina, United States

- Provided a safe, loving and caring environment with supervision and daily class functions of a group of children.- Assessed each child's developmental needs on an ongoing basis; Implemented the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning® curriculum and programming.- Provided verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior.

Raleigh, Nc, United States

Raleigh-Durham, North Carolina Area

Leadership Track Out Counselor- Responsible for the planning, research and implementation of successful weekly themed program activities, special events and field trips.- Provided a track out camp experience that promotes safety, relationships, skill development, and character development, group control, and fun for about 60 participants daily.After School Site Director- Organized and supervised all aspects of the Brier Creek Elementary After School Program for 140 participants.- Responsible for parent communication such as daily updates about our program, incidents and behavior issues; Maintained positive relationships with participants, staff and parents.- Managed the safety of program participants by providing thorough training and evaluation of staff members monthly as well as headcounts and proper staff placement.- Created, planned and implemented monthly sport clinics and special events for our participants as well as quarterly family events.- Hired, trained and evaluated 15 staff members along with seasonal staff.

Raleigh, North Carolina, United States

- Contributed to and supervised the fulfillment of the YMCA mission through Finley Day Camp; Provided a summer camp experience that promotes safety, relationships, skill development, and character development, group control, and fun for about 120 campers.- Responsible for programming an average of 40 huddle time activities each week along with Thursday FDC-wide themed activities and Open Programming activities for 400 kids.- Directed and supervised 10 staff members daily, 19 staff members total.- Managed the success of the We Build Campers Campaign; Developed creative and strategic ways to encourage staff to donate. Goal: $1,500, Raised: $2,100

Raleigh, North Carolina, United States

- Responsible for the planning, research and implantation of successful STEM & Cooking related projects for entire Track Out program daily.- Supervised, coached and lead 5 staff members; Ensured program is running smoothly and to the policies and standards of the YMCA.- Supervised a group of 30 K-1st grade campers daily; Ensured safety through daily headcount checks & maintain positive relationships with staff, parents and campers.

Raleigh, North Carolina, United States

Raleigh, North Carolina

Raleigh-Durham, North Carolina Area

Raleigh, Nc