University Of Rhode Island Housing And Residential Life Student Worker
Kingston, Rhode Island, United States
Assisted students and parents over the phone and online to answer any questions regarding their housing status on campus, such as the process of applying/receiving housing, or issues pertaining to their dormitory and/or their roommates. Performed administrative tasks in the office per request of the head of the department, such as filling out spreadsheets, scheduling interviews for applicants, scheduling move-in times for students that moved onto campus, etc. Guided new employees that were training for the position by informing them of how to provide customer service and perform tasks in the office.